Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0047634Retail ModulesWeb POSpublic2021-09-06 14:432021-12-09 09:23
Reporterdorian_robillard 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0047634: POS Screen is frozen when I use Pay open ticket with cheque payment method
DescriptionWhen I use "cheque" payment method for the functionality "pay open tickets", the screen is frozen.
Steps To ReproduceOpen 2 tickets in POS and add products for both
Use "pay open tickets"
Select "cheque" payment method and click on pay total
The screen is frozen


https://drive.google.com/file/d/13n553euRPSy2xSKs1xerstEHbiOtreT0/view [^]
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0044672 closed adrianromero Payment Group Providers do not work with Pay Open Tickets 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-09-06 14:43dorian_robillardNew Issue
2021-09-06 14:43dorian_robillardAssigned To => Retail
2021-09-06 14:43dorian_robillardTriggers an Emergency Pack => No
2021-09-15 08:29guilleaerProjectPOS2 => Retail Modules
2021-09-15 08:30guilleaerCategoryPOS => Web POS
2021-12-04 06:48ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-12-07 11:46ranjith_qualiantech_comRelationship addedrelated to 0044672
2021-12-07 11:53ranjith_qualiantech_comNote Added: 0133513
2021-12-09 09:23marvintmReview Assigned To => marvintm
2021-12-09 09:23marvintmNote Added: 0133543
2021-12-09 09:23marvintmStatusnew => closed
2021-12-09 09:23marvintmResolutionopen => no change required

Notes
(0133513)
ranjith_qualiantech_com   
2021-12-07 11:53   
To fix the issue,
Solution from the issue https://issues.openbravo.com/view.php?id=44672 [^] needs to be applied.
And in addition to that
Below Hook needs to be modified (it should support both Ticket and PayOpenTicket)
To differentiate, if order.get('multiOrdersList') then it is a pay open ticket else normal ticket.
OB.UTIL.HookManager.registerHook('OBPOS_preAddPayment', function(
  args,
  callbacks
) {
  let order = args.receipt,
    request = new OB.DS.Process(
      'com.openbravo.france.lbi.loyalty.process.GetTotalLoyaltyPoints'
    ),
    subs = order.get('lbiSubs'),
    bpDocumentNo = order.get('bp').get('lbicustDocumentno'),
(0133543)
marvintm   
2021-12-09 09:23   
No further changes need to be done to the master code. A combination of backporting a previously fixed issue, and applying a fix in custom code will solve the problem for the customer.