|View Issue Details|
|Type||Category||Severity||Reproducibility||Date Submitted||Last Update|
|defect||[Retail Modules] Web POS||major||always||2021-09-02 20:09||2021-09-15 09:59|
|Priority||high||Resolution||open||Fixed in Version|
|Status||new||Fix in branch||Fixed in SCM revision|
|OS Version||Database version||Ant version|
|Product Version||RR20Q3.4||SCM revision|
|Review Assigned To|
|Regression introduced in release|
|Regression introduced by commit|
|Triggers an Emergency Pack||No|
0047625: The customer remains in debt after making a return with the purchase of a new product for the same amount (Order Amount 0) being
|Description||The customer is left with debt after making a return with purchase.|
-The new product is configured with Delivery Mode: Pick Up in Store / Image: D2dev-Product
-The client is configured with Invoice Term: After Delivery. The client has no debt / Image: D1dev-BP
The client should not have debt since the new product was acquired in replacement of the original product and for the same amount.
This issue is replicated if the new product has a different delivery mode than Pick & Carry.
|Steps To Reproduce||1.A Pick & Carry product is sold from the POS. The total is paid, the order and corresponding invoice are generated.|
Images: D3dev-Venta, D4dev-Back-SO, D5dev-Back-SI
2.From the POS, the return of the product purchased in the previous step is made through the Verified Return option and a product is selected for the same amount with Delivery Mode PickUpInStore.
Images: D6dev-VerifiedReturn, D7dev-VerifiedReturnCompraMismoMonto-ProdPickUpInStore
The SO is generated for the return / purchase, leaving the new product pending delivery / invoicing.
Images: D8dev-Back-SO, D9dev-Back-SI
3. From Backoffice, the new product is delivered.
4. From Backoffice, the invoice is made from the delivery of the delivery made in the previous step.
5. From Backoffice, the client is consulted and it is observed that he has a debt corresponding to the new product.
Images: D12dev-BPcon Debt
|Tags||No tags attached.|
|Attached Files||IMG.rar [^] (1,252,433 bytes) 2021-09-02 20:09|
|2021-09-02 20:09||lbressan||New Issue|
|2021-09-02 20:09||lbressan||Assigned To||=> Retail|
|2021-09-02 20:09||lbressan||File Added: IMG.rar|
|2021-09-02 20:09||lbressan||Regression date||=> 2021-09-22|
|2021-09-02 20:09||lbressan||Triggers an Emergency Pack||=> No|
|2021-09-14 13:09||marvintm||Regression date||2021-09-22 =>|
|2021-09-15 09:59||ranjith_qualiantech_com||Assigned To||Retail => ranjith_qualiantech_com|
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