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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2021-09-02 20:092021-09-15 09:59
ReporterlbressanView Statuspublic 
Assigned Toranjith_qualiantech_com 
PriorityhighResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionRR20Q3.4SCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0047625: The customer remains in debt after making a return with the purchase of a new product for the same amount (Order Amount 0) being

DescriptionThe customer is left with debt after making a return with purchase.
-The new product is configured with Delivery Mode: Pick Up in Store / Image: D2dev-Product
-The client is configured with Invoice Term: After Delivery. The client has no debt / Image: D1dev-BP
The client should not have debt since the new product was acquired in replacement of the original product and for the same amount.

This issue is replicated if the new product has a different delivery mode than Pick & Carry.

Openbravo3.0 PR20Q3.4
Version number:3.0.203401
Steps To Reproduce1.A Pick & Carry product is sold from the POS. The total is paid, the order and corresponding invoice are generated.
Images: D3dev-Venta, D4dev-Back-SO, D5dev-Back-SI

2.From the POS, the return of the product purchased in the previous step is made through the Verified Return option and a product is selected for the same amount with Delivery Mode PickUpInStore.
Images: D6dev-VerifiedReturn, D7dev-VerifiedReturnCompraMismoMonto-ProdPickUpInStore

The SO is generated for the return / purchase, leaving the new product pending delivery / invoicing.
Images: D8dev-Back-SO, D9dev-Back-SI

3. From Backoffice, the new product is delivered.
Images: D10dev-Back-GSfromOrder

4. From Backoffice, the invoice is made from the delivery of the delivery made in the previous step.
Images: D11dev-Back-SIfromGS

5. From Backoffice, the client is consulted and it is observed that he has a debt corresponding to the new product.
Images: D12dev-BPcon Debt
TagsNo tags attached.
Attached Filesrar file icon IMG.rar [^] (1,252,433 bytes) 2021-09-02 20:09

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2021-09-02 20:09 lbressan New Issue
2021-09-02 20:09 lbressan Assigned To => Retail
2021-09-02 20:09 lbressan File Added: IMG.rar
2021-09-02 20:09 lbressan Regression date => 2021-09-22
2021-09-02 20:09 lbressan Triggers an Emergency Pack => No
2021-09-14 13:09 marvintm Regression date 2021-09-22 =>
2021-09-15 09:59 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com

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