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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajorhave not tried2021-07-29 19:112021-08-13 07:03
ReportercbernerView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0047474: Completing a quotation is not persisted in backoffice and not available in Orders window

DescriptionWhen a quotation is completed, it should be persisted in backoffice, so when you close it, it is available in Orders window and in the backoffice to open again. This is probably a regression.

An error appears in backoffice in Errors while importing POS Data, as part of this:
"org.openbravo.base.exception.OBException: Error in OrderLoader: null
    at org.openbravo.retail.posterminal.OrderLoader.saveRecord("
Steps To Reproduce1. Open and login in WebPOS
2. Click on ... button and "New Quotation"
3. Add a product to the ticket
4. Click on "Complete" and then on "Close Quotation"

Check Orders window, and see that the created quotation is not there.
Check backoffice and go to "Errors while importing POS Data", an error will be there, related to this quotation.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
caused by defect 0047350 closedmtaal Quotation ticket label is shown as "Draft" instead of "Completed" or "Under Evaluation" and it is inconsitent 

-  Notes
jorge-garcia (developer)
2021-07-30 12:05
edited on: 2021-07-30 12:13

This issue is a regression introduced by the solution of issue 47350.

The problem is located in TicketExtesion.js file from org.openbravo.pos2 module at line 51:

Once a quotation is complete, we CANNOT set the quotation as "isPaid: true". If so, the OrderLoader thinks this document exists already in the database and tries to modify it (causing finally the error reported).

The OrderLoader error is raised at line 371-372:
order = OBDal.getInstance().get(Order.class, jsonorder.getString("id"));

In the old POS, the decision to indicate in the UI if a quotation was in status draft or under evaluation was made checking the attribute "hasbeenpaid" instead of the "isPaid" arrtibute.

hgbot (developer)
2021-08-12 03:36

Merge Request created: [^]
hgbot (developer)
2021-08-12 13:42

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: b650c71e0bfd7d3a2bc9646376644bf6b17fadc3
Author: hernan-dp <>
Date: 2021-08-12T08:32:51-03:00
URL: [^]

fixes ISSUE-47474: Removed setPaid from ticket that made it not store in backoffice.

M web-jspack/org.openbravo.pos2/src/model/ticket/TicketExtension.js
hgbot (developer)
2021-08-12 13:42

Merge request merged: [^]
hgbot (developer)
2021-08-13 07:03

Repository: [^]
Changeset: 100ab8d470282e4cac0cf6dec719eeb48533e4ec
Author: Antonio Moreno <>
Date: 2021-08-13T07:03:25+02:00
URL: [^]

Related to ISSUE-47474: remove unused setIsPaid import

M web-jspack/org.openbravo.pos2/src/model/ticket/TicketExtension.js

- Issue History
Date Modified Username Field Change
2021-07-29 19:11 cberner New Issue
2021-07-29 19:11 cberner Assigned To => Retail
2021-07-29 19:11 cberner Triggers an Emergency Pack => No
2021-07-30 09:04 dmiguelez Resolution time => 1628805600
2021-07-30 09:04 dmiguelez Status new => acknowledged
2021-07-30 12:00 jorge-garcia Relationship added caused by 0047350
2021-07-30 12:05 jorge-garcia Note Added: 0130894
2021-07-30 12:09 jorge-garcia Note Edited: 0130894 View Revisions
2021-07-30 12:13 jorge-garcia Note Edited: 0130894 View Revisions
2021-08-06 11:33 dmiguelez Resolution time 1628805600 => 1629410400
2021-08-12 03:36 hgbot Note Added: 0131079
2021-08-12 13:42 hgbot Resolution open => fixed
2021-08-12 13:42 hgbot Status acknowledged => closed
2021-08-12 13:42 hgbot Note Added: 0131103
2021-08-12 13:42 hgbot Note Added: 0131104
2021-08-13 07:03 hgbot Note Added: 0131105

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