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| ID | ||||||||
| 0045361 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2020-11-02 18:37 | 2020-11-18 16:45 | |||
| Reporter | aaroncalero | View Status | public | |||||
| Assigned To | javierRodriguez | |||||||
| Priority | high | Resolution | fixed | Fixed in Version | RR21Q1 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | RR20Q3.1 | SCM revision | ||||||
| Review Assigned To | ||||||||
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| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0045361: Javascript/Java error generating terminal log for a process when the Processing Scrim is enabled for slow CalculateReceipts | |||||||
| Description | In order to avoid errors in receipt calculations when using slow devices, it is possible to enable a processing scrim while the calculateReceipt is in progress (either using a preference when using a slow device, or using a configuration at touchpoint type level otherwise). In these cases, if the CalculateReceipt process takes less than one second, a javascript error is raised in 20q2 and 20q3 releases, while in 20q1 the error happens server-side while processing the terminal log. | |||||||
| Steps To Reproduce | In 20q3 or earlier releases: Log in backend, go to the Touchpoint type window, open the desired record and enable the 'Block screen when processing ticket' checkbox. Log in webpos, and add a product to the ticket. If the calculateReceipt takes less than a second, an error will be shown in the browser console (if 20q1 or earlier, no error will be shown here, instead check the server log after the terminal log is synchronized). In these cases, the terminal log is lost (20q3 and q2 only one line of log is lost, in 20q1 and earlier the whole batch is lost) | |||||||
| Proposed Solution | Check the code here: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/blob/master/web/org.openbravo.retail.posterminal/js/pointofsale/model/pointofsale-model.js#L432 [^] The functionality is composed of a pair of calculatingReceipt/calculatedReceipt events. The execution parameter is only generated if the calculatingReceipt takes more than 1 second. To easily fix the problem, the calculatedReceipt should check if the process started (execution !== undefined) before calling OB.UTIL.ProcessController.finish. | |||||||
| Tags | No tags attached. | |||||||
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(0124488) hgbot (developer) 2020-11-18 16:32 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/190 [^] |
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(0124489) hgbot (developer) 2020-11-18 16:45 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/190 [^] |
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(0124490) hgbot (developer) 2020-11-18 16:45 |
Directly closing issue as related merge request is already approved. Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^] Changeset: 2ad9ab84872857fcf5bff218a5aeee4b61c583ea Author: Javier Rodriguez Regueiro <javier.rodriguez@openbravo.com> Date: 2020-11-18T16:27:02+01:00 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/2ad9ab84872857fcf5bff218a5aeee4b61c583ea [^] Fixed ISSUE-45361: Check if execution exist when calculated receipt has finished in slow devices --- M web/org.openbravo.retail.posterminal/js/pointofsale/model/pointofsale-model.js --- |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2020-11-02 18:37 | aaroncalero | New Issue | |
| 2020-11-02 18:37 | aaroncalero | Assigned To | => Retail |
| 2020-11-02 18:37 | aaroncalero | Resolution time | => 1606086000 |
| 2020-11-02 18:37 | aaroncalero | Triggers an Emergency Pack | => No |
| 2020-11-17 10:59 | javierRodriguez | Assigned To | Retail => javierRodriguez |
| 2020-11-18 16:32 | hgbot | Note Added: 0124488 | |
| 2020-11-18 16:45 | hgbot | Resolution | open => fixed |
| 2020-11-18 16:45 | hgbot | Status | new => closed |
| 2020-11-18 16:45 | hgbot | Note Added: 0124489 | |
| 2020-11-18 16:45 | hgbot | Fixed in Version | => RR21Q1 |
| 2020-11-18 16:45 | hgbot | Note Added: 0124490 | |
| 2023-03-31 15:45 | ranjith_qualiantech_com | Relationship added | related to 0051672 |
| 2023-04-11 13:07 | adrianromero | Relationship replaced | has duplicate 0051672 |
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Issue History |
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