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ID
0043345
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Cash upminoralways2020-02-26 16:122020-03-11 13:28
Reporterinaki_garciaView Statuspublic 
Assigned Toprakashmurugesan88 
PriorityimmediateResolutionopenFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionRR20Q1
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned Toguilleaer
Regression levelPackaging and release
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0043345: [20Q1] [NewSkin] [UX] Keyboard appears when tapping on quantity for denominations in the Count Cash step on touch devices

DescriptionThe virtual keyboard shows on touch devices when tapping on the quantity fields of the denominations on the "Count cash" steps, in spite of the "Use External Input" configuration being disabled by default for the Touchpoint Type the terminal belongs to. This behaviour doesn't occur in 19Q4, and thus it is a regression.

This issue is reproducible in all of the touch devices tested, which includes the Win10 Tablet PC, Galaxy Tab A6 running Android, and in iPad with iOS.
Steps To Reproduce0. Log in the POS as user "vallblanca" with a touch device
1. Tap on the "Cash Up" option from the drop menu
2. In the "Count Cash" step, tap on one of the Quantity fields of the denominations
NOTICE that the virtual keyboard appears in the mentioned touch devices, which shouldn't be possible with the "Use External Input" configuration disabled.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to backport 0043145RR20Q1 closedprakashmurugesan88 [20Q1] [NewSkin] [UX] In Cash Up - Count Cash step, ‘Set Quantity' button is not working 

-  Notes
(0118491)
prakashmurugesan88 (developer)
2020-03-11 06:18
edited on: 2020-03-11 06:19

In 19Q4 keyboard doesn't appear, because there it is displayed as button.
Values can be entered only from keyboard on the right panel.
But in 20Q1, it is textbox so keyboard will appear.
Seems it is a behaviour change.
"Use External Input" configuration will not affect text field keyboard.
Even without this flag keyboards are appearing in 19Q4 for other text fields eg:Create new customer.

(0118511)
guilleaer (manager)
2020-03-11 13:28

It is true that the behavior has changed, but in our opinion, now it is possible to insert the amount using the keyboard apart from the screen keyboard. This allow setting quantities without a move from one column to the other which is clearly an improvement.

- Issue History
Date Modified Username Field Change
2020-02-26 16:12 inaki_garcia New Issue
2020-02-26 16:12 inaki_garcia Assigned To => Retail
2020-02-26 16:12 inaki_garcia Regression introduced in release => main
2020-02-26 16:12 inaki_garcia Triggers an Emergency Pack => No
2020-02-26 16:32 plujan Regression level => Packaging and release
2020-02-26 16:32 plujan Regression introduced in release main =>
2020-03-02 13:49 guilleaer Target Version => RR20Q1
2020-03-02 13:49 guilleaer Relationship added related to 0043145
2020-03-10 14:18 prakashmurugesan88 Assigned To Retail => prakashmurugesan88
2020-03-11 06:18 prakashmurugesan88 Note Added: 0118491
2020-03-11 06:19 prakashmurugesan88 Note Edited: 0118491 View Revisions
2020-03-11 13:28 guilleaer Review Assigned To => guilleaer
2020-03-11 13:28 guilleaer Note Added: 0118511
2020-03-11 13:28 guilleaer Status new => closed


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