Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0043345Retail ModulesCash uppublic2020-02-26 16:122020-03-11 13:28
Reporterinaki_garcia 
Assigned Toprakashmurugesan88 
PriorityimmediateSeverityminorReproducibilityalways
StatusclosedResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionRR20Q1Fixed in Version 
Merge Request Status
Review Assigned Toguilleaer
OBNetwork customer
Support ticket
Regression levelPackaging and release
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0043345: [20Q1] [NewSkin] [UX] Keyboard appears when tapping on quantity for denominations in the Count Cash step on touch devices
DescriptionThe virtual keyboard shows on touch devices when tapping on the quantity fields of the denominations on the "Count cash" steps, in spite of the "Use External Input" configuration being disabled by default for the Touchpoint Type the terminal belongs to. This behaviour doesn't occur in 19Q4, and thus it is a regression.

This issue is reproducible in all of the touch devices tested, which includes the Win10 Tablet PC, Galaxy Tab A6 running Android, and in iPad with iOS.
Steps To Reproduce0. Log in the POS as user "vallblanca" with a touch device
1. Tap on the "Cash Up" option from the drop menu
2. In the "Count Cash" step, tap on one of the Quantity fields of the denominations
NOTICE that the virtual keyboard appears in the mentioned touch devices, which shouldn't be possible with the "Use External Input" configuration disabled.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to backport 0043145RR20Q1 closed prakashmurugesan88 [20Q1] [NewSkin] [UX] In Cash Up - Count Cash step, ‘Set Quantity' button is not working 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2020-02-26 16:12inaki_garciaNew Issue
2020-02-26 16:12inaki_garciaAssigned To => Retail
2020-02-26 16:12inaki_garciaRegression introduced in release => main
2020-02-26 16:12inaki_garciaTriggers an Emergency Pack => No
2020-02-26 16:32plujanRegression level => Packaging and release
2020-02-26 16:32plujanRegression introduced in releasemain =>
2020-03-02 13:49guilleaerTarget Version => RR20Q1
2020-03-02 13:49guilleaerRelationship addedrelated to 0043145
2020-03-10 14:18prakashmurugesan88Assigned ToRetail => prakashmurugesan88
2020-03-11 06:18prakashmurugesan88Note Added: 0118491
2020-03-11 06:19prakashmurugesan88Note Edited: 0118491bug_revision_view_page.php?bugnote_id=0118491#r20537
2020-03-11 13:28guilleaerReview Assigned To => guilleaer
2020-03-11 13:28guilleaerNote Added: 0118511
2020-03-11 13:28guilleaerStatusnew => closed

Notes
(0118491)
prakashmurugesan88   
2020-03-11 06:18   
(edited on: 2020-03-11 06:19)
In 19Q4 keyboard doesn't appear, because there it is displayed as button.
Values can be entered only from keyboard on the right panel.
But in 20Q1, it is textbox so keyboard will appear.
Seems it is a behaviour change.
"Use External Input" configuration will not affect text field keyboard.
Even without this flag keyboards are appearing in 19Q4 for other text fields eg:Create new customer.
(0118511)
guilleaer   
2020-03-11 13:28   
It is true that the behavior has changed, but in our opinion, now it is possible to insert the amount using the keyboard apart from the screen keyboard. This allow setting quantities without a move from one column to the other which is clearly an improvement.