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ID
0042058
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Loyalty Programs for Web POSminoralways2019-10-17 16:402021-10-06 11:39
Reporterinaki_garciaView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0042058: [19Q4] [UX] Warning message is missing to indicate the inability of adding a Loyalty Card from the "Edit Customer" popup

DescriptionIt would be useful to have a warning notification informing the user on the inability of adding a Loyalty Card from the "Edit Customer" popup after newly creating or editting a user.
Steps To ReproducePRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.

-- In the ERP: perform basic setup for Loyalty Programs (as shown in the OB Wiki page: http://wiki.openbravo.com/wiki/Projects:Loyalty_Programs/User_Guide#Who_can_subscribe_clients.3F [^])
0. Log in the ERP and change the role to "The White Valley Group Admin"
1. Go to "Channel - Touchpoint Type" an open a record in form (p.e. VBS POS Terminal Type)
2. In the "Loyalty" section, check the "Enable Loyalty Features" box, and check the newly shown "Can Subscribe to Loyalty Programs" box
3. Go to the "Document Sequence" window, and create a new record for the "The White Valley Group" organization
4. Go to "Loyalty Program" window and create a new record with the previously created document sequence set in the "Member Identifier Sequence" field


-- In the POS
0. Log in a terminal belonging to the loyalty program enabled terminal type; in this case, VBS-1
Two possible ways to get to "Customer details" popup
(1) 1. Click on the contextual button (three vertical dots) on a customer which isn't the annonymous one, and click on the "View Details" option
(2) 1. Click on the customer ticket header button and click on the "* New Customer" button
       Create a customer with the mandatory fields, and click the "Save" button
2. In the "Customer details" window try to add a "Loyalty Card" by clicking in the orange "plus" shaped button at the bottom of the "Customer details" popup (depicted in loysub-custdet-step2.png)
NOTICE that the "Select a Loyalty Program" popup is prompted accordingly, which is as expected
3. Click on the "EDIT" button, and try to click on the now greyed out plus button (depicted in loysub-editcus-step3.png)
NOTICE that nothing happens, which is as expected, but no warning message appears explaining that it isn't the correct flow to add the Loyalty Card with
TagsNo tags attached.
Attached Filespng file icon loysub-custdet-step2.png [^] (79,412 bytes) 2019-11-14 12:10


png file icon loysub-editcus-step3.png [^] (72,087 bytes) 2019-11-14 12:13

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0132193)
aaroncalero (manager)
2021-10-06 11:39

Since issue 0044505 it is now possible to create subscriptions from the Customer Edit view.

- Issue History
Date Modified Username Field Change
2019-10-17 16:40 inaki_garcia New Issue
2019-10-17 16:40 inaki_garcia Assigned To => Retail
2019-10-17 16:40 inaki_garcia Triggers an Emergency Pack => No
2019-10-18 10:55 inaki_garcia Issue cloned 0042063
2019-10-24 17:01 inaki_garcia Issue cloned 0042113
2019-11-14 12:00 inaki_garcia Steps to Reproduce Updated View Revisions
2019-11-14 12:10 inaki_garcia File Added: loysub-custdet-step2.png
2019-11-14 12:13 inaki_garcia File Added: loysub-editcus-step3.png
2019-11-14 12:14 inaki_garcia Steps to Reproduce Updated View Revisions
2019-11-19 13:49 inaki_garcia Issue cloned 0042325
2021-10-06 11:39 aaroncalero Note Added: 0132193
2021-10-06 11:39 aaroncalero Status new => closed
2021-10-06 11:39 aaroncalero Resolution open => no change required


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