Openbravo Issue Tracking System - Retail Modules
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0042058Retail ModulesLoyalty Programs for Web POSpublic2019-10-17 16:402021-10-06 11:39
inaki_garcia 
Retail 
normalminoralways
closedno change required 
5
main 
 
No
0042058: [19Q4] [UX] Warning message is missing to indicate the inability of adding a Loyalty Card from the "Edit Customer" popup
It would be useful to have a warning notification informing the user on the inability of adding a Loyalty Card from the "Edit Customer" popup after newly creating or editting a user.
PRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.

-- In the ERP: perform basic setup for Loyalty Programs (as shown in the OB Wiki page: http://wiki.openbravo.com/wiki/Projects:Loyalty_Programs/User_Guide#Who_can_subscribe_clients.3F [^])
0. Log in the ERP and change the role to "The White Valley Group Admin"
1. Go to "Channel - Touchpoint Type" an open a record in form (p.e. VBS POS Terminal Type)
2. In the "Loyalty" section, check the "Enable Loyalty Features" box, and check the newly shown "Can Subscribe to Loyalty Programs" box
3. Go to the "Document Sequence" window, and create a new record for the "The White Valley Group" organization
4. Go to "Loyalty Program" window and create a new record with the previously created document sequence set in the "Member Identifier Sequence" field


-- In the POS
0. Log in a terminal belonging to the loyalty program enabled terminal type; in this case, VBS-1
Two possible ways to get to "Customer details" popup
(1) 1. Click on the contextual button (three vertical dots) on a customer which isn't the annonymous one, and click on the "View Details" option
(2) 1. Click on the customer ticket header button and click on the "* New Customer" button
       Create a customer with the mandatory fields, and click the "Save" button
2. In the "Customer details" window try to add a "Loyalty Card" by clicking in the orange "plus" shaped button at the bottom of the "Customer details" popup (depicted in loysub-custdet-step2.png)
NOTICE that the "Select a Loyalty Program" popup is prompted accordingly, which is as expected
3. Click on the "EDIT" button, and try to click on the now greyed out plus button (depicted in loysub-editcus-step3.png)
NOTICE that nothing happens, which is as expected, but no warning message appears explaining that it isn't the correct flow to add the Loyalty Card with
No tags attached.
png loysub-custdet-step2.png (79,412) 2019-11-14 12:10
https://issues.openbravo.com/file_download.php?file_id=13534&type=bug
png

png loysub-editcus-step3.png (72,087) 2019-11-14 12:13
https://issues.openbravo.com/file_download.php?file_id=13535&type=bug
png
Issue History
2019-10-17 16:40inaki_garciaNew Issue
2019-10-17 16:40inaki_garciaAssigned To => Retail
2019-10-17 16:40inaki_garciaTriggers an Emergency Pack => No
2019-10-18 10:55inaki_garciaIssue cloned0042063
2019-10-24 17:01inaki_garciaIssue cloned0042113
2019-11-14 12:00inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=19698#r19698
2019-11-14 12:10inaki_garciaFile Added: loysub-custdet-step2.png
2019-11-14 12:13inaki_garciaFile Added: loysub-editcus-step3.png
2019-11-14 12:14inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=19699#r19699
2019-11-19 13:49inaki_garciaIssue cloned0042325
2021-10-06 11:39aaroncaleroNote Added: 0132193
2021-10-06 11:39aaroncaleroStatusnew => closed
2021-10-06 11:39aaroncaleroResolutionopen => no change required

Notes
(0132193)
aaroncalero   
2021-10-06 11:39   
Since issue 0044505 it is now possible to create subscriptions from the Customer Edit view.