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TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[Retail Modules] Web POSmajoralways2018-05-24 17:442018-06-25 09:04
ReportermigueldejuanaView Statuspublic 
Assigned Tomigueldejuana 
PrioritynormalResolutionfixedFixed in VersionRR18Q2.1
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionRR18Q2.1
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0038626: Avoid loosing orders if backend throws exception while inserting import entry

DescriptionWhen an order is send to backend, it is removed from local database when we get the success response. It is remove because the import entry is created and no need to have the message in local database.

There is one case thaht is not covered. When synchornizating the message, in the process of inserting the import entry we could throw an exception(i.e.: The backend timeout finish before client timeout. Wring development). This exception is send as success with status -1. Wrongly, we are considering it as a success and we remove the message loosing the order.
Steps To Reproduce- Add an exception in the process of saving the Import Entry. In WebServiceAuthenticatedServlet for example.
- Create an order and process it
- ERROR! The Exception will be thrown, the import entry is not created and the message is removed from local database.
Proposed SolutionIn the success callback, if the status is -1, do not remove the message and call error callback.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
blocks defect 0038621 closedmigueldejuana Avoid loosing orders if backend throws exception while inserting import entry 

-  Notes
migueldejuana (developer)
2018-06-22 13:36

Repository: retail/backports/3.0RR18Q2.1/
Changeset: 46107eed74ff1fe645269105ce82650fa1dddee2
Author: Miguel de Juana <miguel.dejuana <at>>
Date: Fri May 25 10:07:56 2018 +0200
URL: [^] [^]

Fixed issue 0038621: Avoid loosing orders if backend throws exception while inserting import entry

- Handle response with status -1 and follow the error flow to do not remove the message which couldn't be saved

M web/

- Issue History
Date Modified Username Field Change
2018-05-25 10:12 migueldejuana Type defect => backport
2018-05-25 10:12 migueldejuana Target Version => RR18Q2.1
2018-06-22 13:36 migueldejuana Note Added: 0105344
2018-06-22 13:36 migueldejuana Status scheduled => resolved
2018-06-22 13:36 migueldejuana Resolution open => fixed
2018-06-25 09:04 marvintm Review Assigned To => marvintm
2018-06-25 09:04 marvintm Status resolved => closed
2018-06-25 09:04 marvintm Fixed in Version => RR18Q2.1

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