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ID
0034397
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] Web POSmajoralways2016-11-04 13:062017-03-14 12:11
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRetail 
PriorityhighResolutionopenFixed in Version
StatusacknowledgedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0034397: [RR16Q4] Pay Open Tickets has a bad performance in certain environments. It induces a situation where a ticket can be completed

DescriptionSelect some layaways to be paid with Pay Open Tickets feature has a poor performance. Besides, it is shown "0.00€ remaining to pay - Use Credit" and after some seconds, that receipt can be completed.
I have been able to reproduce this feature in a RR16Q4 server with a Store Server environment and HighVol with only 10 Layaways, a possible situation in a real client. It is also reproducible with less than 10 Layaways.
It is related with Remote Master Data Handling.
Watch video with the behaviour: https://drive.google.com/file/d/0Bz1bUfkEffVIUTdkdTNRY1dxbTQ/view [^]
Steps To Reproduce0-Login POS as vallblanca in a HighVol environment.
1-Create 10 different layaways that will be selected later with Pay Open Tickets feature.
2-In dropdown menu, go to Pay Open Tickets option.
3-Once the Open Tickets popup is open, click search button and select the 10 layaways that have been just created and click Done button.
4-Realise the screen will be blocked for a few seconds, but, after that, a receipt to be paid will appear: "0.00€ remaining to pay - Use Credit" and the screen will not be blocked anymore. Wait and check POS is takign too long to process that quantity of receipts/lines.
TagsPerformance
Attached Filespng file icon PayingNonCreatedReceipt.png [^] (178,429 bytes) 2016-11-04 13:06

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0034292 closedjorge-garcia [BUT Issues: 1861] Pay Open Tickets is slow and UI stalls 
related to defect 0034400 closedmario_castello [RR16Q4] After select some tickets in Pay Open Tickets, the screen is blocked but it is activated again before the process ends 

-  Notes
(0094996)
inaki_garcia (reporter)
2017-03-14 12:11

 This issue is still reproducible in RR17Q1

- Issue History
Date Modified Username Field Change
2016-11-04 13:06 lorenzofidalgo New Issue
2016-11-04 13:06 lorenzofidalgo Assigned To => Retail
2016-11-04 13:06 lorenzofidalgo File Added: PayingNonCreatedReceipt.png
2016-11-04 13:06 lorenzofidalgo Regression level => Packaging and release
2016-11-04 13:06 lorenzofidalgo Triggers an Emergency Pack => No
2016-11-04 13:07 lorenzofidalgo Tag Attached: Performance
2016-11-04 13:13 lorenzofidalgo Description Updated View Revisions
2016-11-04 14:44 lorenzofidalgo Regression level Packaging and release =>
2016-11-04 14:44 lorenzofidalgo Priority immediate => high
2016-11-04 14:44 lorenzofidalgo Description Updated View Revisions
2016-11-04 14:54 lorenzofidalgo Relationship added related to 0034400
2016-11-04 14:56 lorenzofidalgo Steps to Reproduce Updated View Revisions
2016-11-04 14:56 lorenzofidalgo Type defect => design defect
2016-11-11 13:35 Sandrahuguet Relationship added related to 0034292
2016-12-08 17:43 mario_castello Assigned To Retail => mario_castello
2016-12-08 17:43 mario_castello Status new => acknowledged
2016-12-08 17:43 mario_castello Status acknowledged => scheduled
2016-12-16 23:21 mario_castello Status scheduled => acknowledged
2016-12-16 23:22 mario_castello Assigned To mario_castello => Retail
2017-03-14 12:11 inaki_garcia Note Added: 0094996

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