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ID
0033270
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] StoreServerminorhave not tried2016-06-15 11:532016-08-08 13:02
ReportermtaalView Statuspublic 
Assigned Tomtaal 
PrioritynormalResolutionfixedFixed in VersionRR16Q4
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionRR16Q4
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0033270: Improve offline notification to user when using webpos in multi-server with stopped store server

DescriptionWhen WebPOS is used in a multi-server environment the offline notification is given after login when the store server (from which the webpos was loaded) is not reachable.

However as there are other servers available which can provide all services there is no real offline concept.

Also when relogging in at first the webpos shows to be online, until the system detects again that the store server is not reachable then the offline flag is set in the menu.

Also when relogging in in webpos the attached screenshot/message is shown. The store server can't be reached therefore this message is given, but as the appcache was already loaded there is no real problem
Steps To ReproduceSetup multi-server with one central and one store server
Setup all remote prefs
Start all of them
Login using webpos on the store server
do some actions
stop the store server
search for a product --> webpos gives offline notification
logout and relogin, message is shown
after relogin the menu shows online
TagsNo tags attached.
Attached Filespng file icon Selection_013.png [^] (274,389 bytes) 2016-06-15 11:53
diff file icon 33270-3.diff [^] (12,540 bytes) 2016-06-16 08:30 [Show Content]
diff file icon 33270-posterminal.diff [^] (1,171 bytes) 2016-06-21 22:39 [Show Content]

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0033107 closedmtaal [StoreServer] When the store server is not working the webPOS does not work 

-  Notes
(0087295)
mtaal (manager)
2016-06-15 12:00

Added diff which can be applied in q4 dev cycle, also let loginutils go through request layer
(0088505)
mtaal (manager)
2016-07-14 22:38

solved by changeset in related issue
(0088887)
mtaal (manager)
2016-08-08 13:02

Closing as related issue is the one having the changeset

- Issue History
Date Modified Username Field Change
2016-06-15 11:53 mtaal New Issue
2016-06-15 11:53 mtaal Assigned To => mtaal
2016-06-15 11:53 mtaal File Added: Selection_013.png
2016-06-15 11:53 mtaal Triggers an Emergency Pack => No
2016-06-15 11:56 mtaal Relationship added related to 0033107
2016-06-15 11:59 mtaal File Added: loginutils-request-layer.diff
2016-06-15 12:00 mtaal Note Added: 0087295
2016-06-15 23:15 mtaal File Deleted: loginutils-request-layer.diff
2016-06-15 23:15 mtaal File Added: 33270.diff
2016-06-16 08:26 mtaal File Deleted: 33270.diff
2016-06-16 08:30 mtaal File Added: 33270-3.diff
2016-06-21 22:39 mtaal File Added: 33270-posterminal.diff
2016-07-11 16:24 mtaal Category Web POS => StoreServer Infrastructure
2016-07-12 16:13 gorka_gil Category StoreServer Infrastructure => StoreServer
2016-07-14 22:38 mtaal Status new => scheduled
2016-07-14 22:38 mtaal Note Added: 0088505
2016-07-14 22:38 mtaal Status scheduled => resolved
2016-07-14 22:38 mtaal Fixed in Version => RR16Q4
2016-07-14 22:38 mtaal Resolution open => fixed
2016-08-08 13:02 mtaal Note Added: 0088887
2016-08-08 13:02 mtaal Status resolved => closed


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