Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0033270Retail ModulesStoreServerpublic2016-06-15 11:532016-08-08 13:02
Reportermtaal 
Assigned Tomtaal 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionRR16Q4Fixed in VersionRR16Q4 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0033270: Improve offline notification to user when using webpos in multi-server with stopped store server
DescriptionWhen WebPOS is used in a multi-server environment the offline notification is given after login when the store server (from which the webpos was loaded) is not reachable.

However as there are other servers available which can provide all services there is no real offline concept.

Also when relogging in at first the webpos shows to be online, until the system detects again that the store server is not reachable then the offline flag is set in the menu.

Also when relogging in in webpos the attached screenshot/message is shown. The store server can't be reached therefore this message is given, but as the appcache was already loaded there is no real problem
Steps To ReproduceSetup multi-server with one central and one store server
Setup all remote prefs
Start all of them
Login using webpos on the store server
do some actions
stop the store server
search for a product --> webpos gives offline notification
logout and relogin, message is shown
after relogin the menu shows online
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0033107 closed mtaal [StoreServer] When the store server is not working the webPOS does not work 
Attached Filespng Selection_013.png (274,389) 2016-06-15 11:53
https://issues.openbravo.com/file_download.php?file_id=9525&type=bug
diff 33270-3.diff (12,540) 2016-06-16 08:30
https://issues.openbravo.com/file_download.php?file_id=9536&type=bug
diff 33270-posterminal.diff (1,171) 2016-06-21 22:39
https://issues.openbravo.com/file_download.php?file_id=9565&type=bug
Issue History
Date ModifiedUsernameFieldChange
2016-06-15 11:53mtaalNew Issue
2016-06-15 11:53mtaalAssigned To => mtaal
2016-06-15 11:53mtaalFile Added: Selection_013.png
2016-06-15 11:53mtaalTriggers an Emergency Pack => No
2016-06-15 11:56mtaalRelationship addedrelated to 0033107
2016-06-15 11:59mtaalFile Added: loginutils-request-layer.diff
2016-06-15 12:00mtaalNote Added: 0087295
2016-06-15 23:15mtaalFile Deleted: loginutils-request-layer.diff
2016-06-15 23:15mtaalFile Added: 33270.diff
2016-06-16 08:26mtaalFile Deleted: 33270.diff
2016-06-16 08:30mtaalFile Added: 33270-3.diff
2016-06-21 22:39mtaalFile Added: 33270-posterminal.diff
2016-07-11 16:24mtaalCategoryWeb POS => StoreServer Infrastructure
2016-07-12 16:13gorka_gilCategoryStoreServer Infrastructure => StoreServer
2016-07-14 22:38mtaalStatusnew => scheduled
2016-07-14 22:38mtaalNote Added: 0088505
2016-07-14 22:38mtaalStatusscheduled => resolved
2016-07-14 22:38mtaalFixed in Version => RR16Q4
2016-07-14 22:38mtaalResolutionopen => fixed
2016-08-08 13:02mtaalNote Added: 0088887
2016-08-08 13:02mtaalStatusresolved => closed

Notes
(0087295)
mtaal   
2016-06-15 12:00   
Added diff which can be applied in q4 dev cycle, also let loginutils go through request layer
(0088505)
mtaal   
2016-07-14 22:38   
solved by changeset in related issue
(0088887)
mtaal   
2016-08-08 13:02   
Closing as related issue is the one having the changeset