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ID
0031044
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2015-10-05 13:562016-02-12 15:09
ReporterumartirenaView Statuspublic 
Assigned Toadrianromero 
PriorityurgentResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision26f68ec6d1e9
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Toguilleaer
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0031044: Print of a Paid Receipt using "Print this Receipt" menu option, fails.

DescriptionPrint of a Paid Receipt using "Print this Receipt" menu option, fails.
Steps To Reproduce1. Configure a Printer to be able to print tickets.
2. Create a ticket with a line.
3. Pay it and click on Done.
4. Go to Receipts menu option and search for that ticket.
5. Go to menu and click on "Print this Receipt".
6. Check that the ticket is not printed and a popup appears with the following error message: Printer and display are not available.
There was an error when printing the ticket. Do you want to try to print again?
If the receipt is invoiced the ticket is properly printed, so the problem happens with printclosedreceipt.xml template.
TagsNo tags attached.
Attached Filesdiff file icon Issue31044.diff [^] (2,503 bytes) 2015-10-20 17:46 [Show Content]

- Relationships Relation Graph ] Dependency Graph ]
depends on feature request 0030888 closedumartirena It could be nice to have a different template for closed invoices 
depends on backport 0032181RR15Q4.3 closedadrianromero Print of a Paid Receipt using "Print this Receipt" menu option, fails. 

-  Notes
(0081145)
adrianromero (manager)
2015-10-20 17:46

The attached diff fixes this issue.

Take into account that the attached diff assumes it is applied also the fix for the issue 30888
(0081452)
hgbot (developer)
2015-11-03 16:53

Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 26f68ec6d1e9dc6d53bfb857ab73832562c29bf2
Author: Adrián Romero <adrianromero <at> openbravo.com>
Date: Tue Nov 03 10:26:11 2015 +0100
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/26f68ec6d1e9dc6d53bfb857ab73832562c29bf2 [^]

Fixes issue 0031044: Print of a Paid Receipt using *Print this Receipt* menu option, fails.
* It has been replaced how to calculate the hour of the receipt

---
M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
---
(0084161)
hgbot (developer)
2016-02-12 15:09

Repository: retail/backports/3.0RR15Q4.3/org.openbravo.retail.posterminal
Changeset: f884b5f64ce0beebc4b6fc3b71d7ebae905b83b4
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Thu Feb 11 11:21:58 2016 -0600
URL: http://code.openbravo.com/retail/backports/3.0RR15Q4.3/org.openbravo.retail.posterminal/rev/f884b5f64ce0beebc4b6fc3b71d7ebae905b83b4 [^]

Fixes issue 32181 backport of issue 0031044: Print of a Paid Receipt using *Print this Receipt* menu option, fails.

---
M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
---

- Issue History
Date Modified Username Field Change
2015-10-05 13:56 umartirena New Issue
2015-10-05 13:56 umartirena Assigned To => Retail
2015-10-05 13:56 umartirena Resolution time => 1444600800
2015-10-05 13:56 umartirena Triggers an Emergency Pack => No
2015-10-06 14:24 Orekaria Status new => acknowledged
2015-10-19 18:10 mario_castello Assigned To Retail => mario_castello
2015-10-19 20:29 mario_castello Status acknowledged => scheduled
2015-10-20 16:59 adrianromero Assigned To mario_castello => adrianromero
2015-10-20 17:29 adrianromero Relationship added depends on 0030888
2015-10-20 17:46 adrianromero Note Added: 0081145
2015-10-20 17:46 adrianromero File Added: Issue31044.diff
2015-11-03 16:53 hgbot Checkin
2015-11-03 16:53 hgbot Note Added: 0081452
2015-11-03 16:53 hgbot Status scheduled => resolved
2015-11-03 16:53 hgbot Resolution open => fixed
2015-11-03 16:53 hgbot Fixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/26f68ec6d1e9dc6d53bfb857ab73832562c29bf2 [^]
2015-11-03 16:55 adrianromero Review Assigned To => marvintm
2015-11-13 13:29 guilleaer Review Assigned To marvintm => guilleaer
2015-11-13 13:29 guilleaer Status resolved => closed
2015-11-13 13:29 guilleaer Fixed in Version => RR16Q1
2016-02-10 09:59 Orekaria Status closed => new
2016-02-10 09:59 Orekaria Resolution fixed => open
2016-02-10 09:59 Orekaria Fixed in Version RR16Q1 =>
2016-02-10 10:02 Orekaria Status new => scheduled
2016-02-10 10:02 Orekaria Status scheduled => resolved
2016-02-10 10:02 Orekaria Resolution open => fixed
2016-02-10 10:02 Orekaria Status resolved => closed
2016-02-12 15:09 hgbot Checkin
2016-02-12 15:09 hgbot Note Added: 0084161


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