Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0031044 | Retail Modules | Web POS | public | 2015-10-05 13:56 | 2016-02-12 15:09 |
|
| Reporter | umartirena | |
| Assigned To | adrianromero | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | guilleaer |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0031044: Print of a Paid Receipt using "Print this Receipt" menu option, fails. |
| Description | Print of a Paid Receipt using "Print this Receipt" menu option, fails.
|
| Steps To Reproduce | 1. Configure a Printer to be able to print tickets.
2. Create a ticket with a line.
3. Pay it and click on Done.
4. Go to Receipts menu option and search for that ticket.
5. Go to menu and click on "Print this Receipt".
6. Check that the ticket is not printed and a popup appears with the following error message: Printer and display are not available.
There was an error when printing the ticket. Do you want to try to print again?
If the receipt is invoiced the ticket is properly printed, so the problem happens with printclosedreceipt.xml template. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | feature request | 0030888 | | closed | umartirena | It could be nice to have a different template for closed invoices | | depends on | backport | 0032181 | RR15Q4.3 | closed | adrianromero | Print of a Paid Receipt using "Print this Receipt" menu option, fails. |
|
| Attached Files |  Issue31044.diff (2,503) 2015-10-20 17:46
https://issues.openbravo.com/file_download.php?file_id=8592&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2015-10-05 13:56 | umartirena | New Issue | |
| 2015-10-05 13:56 | umartirena | Assigned To | => Retail |
| 2015-10-05 13:56 | umartirena | Resolution time | => 1444600800 |
| 2015-10-05 13:56 | umartirena | Triggers an Emergency Pack | => No |
| 2015-10-06 14:24 | Orekaria | Status | new => acknowledged |
| 2015-10-19 18:10 | mario_castello | Assigned To | Retail => mario_castello |
| 2015-10-19 20:29 | mario_castello | Status | acknowledged => scheduled |
| 2015-10-20 16:59 | adrianromero | Assigned To | mario_castello => adrianromero |
| 2015-10-20 17:29 | adrianromero | Relationship added | depends on 0030888 |
| 2015-10-20 17:46 | adrianromero | Note Added: 0081145 | |
| 2015-10-20 17:46 | adrianromero | File Added: Issue31044.diff | |
| 2015-11-03 16:53 | hgbot | Checkin | |
| 2015-11-03 16:53 | hgbot | Note Added: 0081452 | |
| 2015-11-03 16:53 | hgbot | Status | scheduled => resolved |
| 2015-11-03 16:53 | hgbot | Resolution | open => fixed |
| 2015-11-03 16:53 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/26f68ec6d1e9dc6d53bfb857ab73832562c29bf2 [^] |
| 2015-11-03 16:55 | adrianromero | Review Assigned To | => marvintm |
| 2015-11-13 13:29 | guilleaer | Review Assigned To | marvintm => guilleaer |
| 2015-11-13 13:29 | guilleaer | Status | resolved => closed |
| 2015-11-13 13:29 | guilleaer | Fixed in Version | => RR16Q1 |
| 2016-02-10 09:59 | Orekaria | Status | closed => new |
| 2016-02-10 09:59 | Orekaria | Resolution | fixed => open |
| 2016-02-10 09:59 | Orekaria | Fixed in Version | RR16Q1 => |
| 2016-02-10 10:02 | Orekaria | Status | new => scheduled |
| 2016-02-10 10:02 | Orekaria | Status | scheduled => resolved |
| 2016-02-10 10:02 | Orekaria | Resolution | open => fixed |
| 2016-02-10 10:02 | Orekaria | Status | resolved => closed |
| 2016-02-12 15:09 | hgbot | Checkin | |
| 2016-02-12 15:09 | hgbot | Note Added: 0084161 | |