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ID
0026708
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Modules] Service Contract Managementmajorhave not tried2014-05-27 21:032014-05-28 10:24
ReportersjkumarView Statuspublic 
Assigned Tovmromanos 
PrioritynormalResolutionduplicateFixed in Version
StatusclosedFix in branchpiFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabaseOracleJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Regression date
Regression introduced by commit
Regression level
Review Assigned To
Regression introduced in release
Summary

0026708: Get Constraint error while updating any column in Subscribed Services Tab

DescriptionSteps:
1)Create a subscription and add subscribed service as per the below
screenshot
2)Modify the overage policy for the ratecard service Line : Oracle Cloud IaaS Data Transfer - GB PER MONTH . So now I click on that ratecard service , change the Overage Policy and save it BUT I get an error:
Error:Saving Failed.There is a constraint defined that was not satisfied. Please check the data entered
3)The reason I get the error is for this line, the ‘Bill To Customer’ in the Billing Details section is having some value But since the display logic is not showing that field, I cannot Modify it to make it NULL.
Workaround is
a)I need to Uncheck ‘Do Not Generate Invoice Plan Lines’
b)Remove the entry from ‘Bill To Customer’ field.
c)Change the overage Policy
d)Check back the ‘‘Do Not Generate Invoice Plan Lines’ Save and it lets you save it.

Steps To ReproduceSteps:
1)Create a subscription and add subscribed service as per the below
screenshot
2)Modify the overage policy for the ratecard service Line : Oracle Cloud IaaS Data Transfer - GB PER MONTH . So now I click on that ratecard service , change the Overage Policy and save it BUT I get an error:
Error:Saving Failed.There is a constraint defined that was not satisfied. Please check the data entered
3)The reason I get the error is for this line, the ‘Bill To Customer’ in the Billing Details section is having some value But since the display logic is not showing that field, I cannot Modify it to make it NULL.
Workaround is
a)I need to Uncheck ‘Do Not Generate Invoice Plan Lines’
b)Remove the entry from ‘Bill To Customer’ field.
c)Change the overage Policy
d)Check back the ‘‘Do Not Generate Invoice Plan Lines’ Save and it lets you save it.

TagsNo tags attached.
Attached Filesdoc file icon ConstraintError.doc [^] (258,560 bytes) 2014-05-27 21:03

- Relationships Relation Graph ] Dependency Graph ]
duplicate of defect 0026286 closedAugustoMauch Openbravo ERP Unexpected behaviour when same column name exists in header and lines tab 

-  Notes
(0067510)
naiaramartinez (developer)
2014-05-28 10:24

This issue has been closed because it is already fixed. The following links are the issues that were created some time ago to fix it:
    - https://issues.openbravo.com/view.php?id=26286 [^]
    - https://issues.openbravo.com/view.php?id=26369 [^]

Moreover, when the issue was fixed we sent an email to you with the steps to follow in order to have this bug fixed in your environment. This email was sent on May 13. The following text was in the email:

"This issue was on the Platform side, and it was already fixed (see https://issues.openbravo.com/view.php?id=26286 [^] for more details).

In order to fix your environment you should either upgrade your Openbravo installation to version 3.0.22989 (or higher), which is currenty in test status, or alternatively you can directly apply this patch https://code.openbravo.com/erp/devel/pi/rev/de359036d46be34e5f86267664c040bc1a2a9826 [^] to your working copy."

- Issue History
Date Modified Username Field Change
2014-05-27 21:03 sjkumar New Issue
2014-05-27 21:03 sjkumar Assigned To => vmromanos
2014-05-27 21:03 sjkumar File Added: ConstraintError.doc
2014-05-28 10:10 naiaramartinez Status new => scheduled
2014-05-28 10:10 naiaramartinez fix_in_branch => pi
2014-05-28 10:24 naiaramartinez Relationship added duplicate of 0026286
2014-05-28 10:24 naiaramartinez Note Added: 0067510
2014-05-28 10:24 naiaramartinez Status scheduled => closed
2014-05-28 10:24 naiaramartinez Resolution open => duplicate


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