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ID
0022393
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] Web POSmajoralways2012-11-26 19:102013-04-03 11:50
ReporterrgorisView Statuspublic 
Assigned Tomigueldejuana 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision9fc1569d446c
ProjectionnoneETAnoneTarget VersionRMP19
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0022393: Close Ticket is misleading terminology

DescriptionWhen retrieving old (paid) tickets, there is the possibility to get rid of them from the active view. This does not mean that they are deleted, they will just disappear and can always be found later in the Receipts option in the menu.

However, current implementation pops up a message that prompts the user to confirm closing the ticket. This can be misunderstood as if it were closing in the sense of accounting. Very misleading.



Steps To ReproduceRetrieve a paid ticket. Tap the X button in the green nav bar.
Proposed SolutionRemove the popup dialog. Since the process is reversible, there is no need for confirmation.
TagsNo tags attached.
Attached Filespng file icon Close Paid Ticket.PNG [^] (114,173 bytes) 2012-11-26 19:10


png file icon close-view-multi.png [^] (49,912 bytes) 2012-11-26 19:29

- Relationships [ Relation Graph ] [ Dependency Graph ]

-  Notes
(0054507)
rgoris (viewer)
2012-11-26 19:29

 Update: the best solution is to use a close-ticket (view) functionality in the ticket list itself. This way the user can also close multiple tickets at once. See image.
(0055805)
rgoris (viewer)
2013-01-24 11:54

 As per email to Miguel: recommendation is to get rid of the message entirely. The process is reversible so there is no need for confirmation, it is just closing a view (not deleting).

Also, consider the comment earlier, to make it possible to close multiple at once.
(0055814)
hgbot (developer)
2013-01-24 13:22

 Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 9fc1569d446c9a1c01afa38ac87dfc2676075b0f
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Thu Jan 24 13:21:37 2013 +0100
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]

Fixed issue 0022393: Close Ticket confirmation modal for Paid Receipts and Quotations has been removed

---
M src/org/openbravo/retail/posterminal/OBPOSComponentProvider.java
M web/org.openbravo.retail.posterminal/js/pointofsale/view/pointofsale.js
M web/org.openbravo.retail.posterminal/js/pointofsale/view/toolbar-left.js
R web/org.openbravo.retail.posterminal/js/pointofsale/view/modals/modalconfirmclosepaidticket.js
---
(0057586)
hgbot (developer)
2013-04-02 20:03

 Repository: erp/pmods/org.openbravo.retail.posterminal-core
Changeset: 9fc1569d446c9a1c01afa38ac87dfc2676075b0f
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Thu Jan 24 13:21:37 2013 +0100
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal-core/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]

Fixed issue 0022393: Close Ticket confirmation modal for Paid Receipts and Quotations has been removed

---
M src/org/openbravo/retail/posterminal/OBPOSComponentProvider.java
M web/org.openbravo.retail.posterminal/js/pointofsale/view/pointofsale.js
M web/org.openbravo.retail.posterminal/js/pointofsale/view/toolbar-left.js
R web/org.openbravo.retail.posterminal/js/pointofsale/view/modals/modalconfirmclosepaidticket.js
---

- Issue History
Date Modified Username Field Change
2012-11-26 19:10 rgoris New Issue
2012-11-26 19:10 rgoris Assigned To => adrianromero
2012-11-26 19:10 rgoris File Added: Close Paid Ticket.PNG
2012-11-26 19:29 rgoris Note Added: 0054507
2012-11-26 19:29 rgoris File Added: close-view-multi.png
2012-12-05 20:01 adrianromero Status new => scheduled
2012-12-05 20:01 adrianromero Target Version => RMP18
2012-12-05 20:01 adrianromero Description Updated View Revisions
2012-12-05 20:01 adrianromero Steps to Reproduce Updated View Revisions
2012-12-05 20:01 adrianromero Proposed Solution updated
2012-12-20 13:54 adrianromero Assigned To adrianromero => migueldejuana
2012-12-27 10:38 migueldejuana Target Version RMP18 => RMP19
2013-01-24 11:54 rgoris Note Added: 0055805
2013-01-24 13:22 hgbot Checkin
2013-01-24 13:22 hgbot Note Added: 0055814
2013-01-24 13:22 hgbot Status scheduled => resolved
2013-01-24 13:22 hgbot Resolution open => fixed
2013-01-24 13:22 hgbot Fixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]
2013-01-25 13:04 marvintm Review Assigned To => marvintm
2013-01-25 13:04 marvintm Status resolved => closed
2013-04-02 20:03 hgbot Checkin
2013-04-02 20:03 hgbot Note Added: 0057586
2013-04-02 20:03 hgbot Status closed => resolved
2013-04-02 20:03 hgbot Fixed in SCM revision http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal-core/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]
2013-04-03 11:50 marvintm Status resolved => closed

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