Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0022393Retail ModulesWeb POSpublic2012-11-26 19:102013-04-03 11:50
Reporterrgoris 
Assigned Tomigueldejuana 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionRMP19Fixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0022393: Close Ticket is misleading terminology
DescriptionWhen retrieving old (paid) tickets, there is the possibility to get rid of them from the active view. This does not mean that they are deleted, they will just disappear and can always be found later in the Receipts option in the menu.

However, current implementation pops up a message that prompts the user to confirm closing the ticket. This can be misunderstood as if it were closing in the sense of accounting. Very misleading.



Steps To ReproduceRetrieve a paid ticket. Tap the X button in the green nav bar.
Proposed SolutionRemove the popup dialog. Since the process is reversible, there is no need for confirmation.
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Close Paid Ticket.PNG (114,173) 2012-11-26 19:10
https://issues.openbravo.com/file_download.php?file_id=5766&type=bug
png

png close-view-multi.png (49,912) 2012-11-26 19:29
https://issues.openbravo.com/file_download.php?file_id=5767&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2012-11-26 19:10rgorisNew Issue
2012-11-26 19:10rgorisAssigned To => adrianromero
2012-11-26 19:10rgorisFile Added: Close Paid Ticket.PNG
2012-11-26 19:29rgorisNote Added: 0054507
2012-11-26 19:29rgorisFile Added: close-view-multi.png
2012-12-05 20:01adrianromeroStatusnew => scheduled
2012-12-05 20:01adrianromeroTarget Version => RMP18
2012-12-05 20:01adrianromeroDescription Updatedbug_revision_view_page.php?rev_id=4124#r4124
2012-12-05 20:01adrianromeroSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=4126#r4126
2012-12-05 20:01adrianromeroProposed Solution updated
2012-12-20 13:54adrianromeroAssigned Toadrianromero => migueldejuana
2012-12-27 10:38migueldejuanaTarget VersionRMP18 => RMP19
2013-01-24 11:54rgorisNote Added: 0055805
2013-01-24 13:22hgbotCheckin
2013-01-24 13:22hgbotNote Added: 0055814
2013-01-24 13:22hgbotStatusscheduled => resolved
2013-01-24 13:22hgbotResolutionopen => fixed
2013-01-24 13:22hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]
2013-01-25 13:04marvintmReview Assigned To => marvintm
2013-01-25 13:04marvintmStatusresolved => closed
2013-04-02 20:03hgbotCheckin
2013-04-02 20:03hgbotNote Added: 0057586
2013-04-02 20:03hgbotStatusclosed => resolved
2013-04-02 20:03hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal-core/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]
2013-04-03 11:50marvintmStatusresolved => closed

Notes
(0054507)
rgoris   
2012-11-26 19:29   
Update: the best solution is to use a close-ticket (view) functionality in the ticket list itself. This way the user can also close multiple tickets at once. See image.
(0055805)
rgoris   
2013-01-24 11:54   
As per email to Miguel: recommendation is to get rid of the message entirely. The process is reversible so there is no need for confirmation, it is just closing a view (not deleting).

Also, consider the comment earlier, to make it possible to close multiple at once.
(0055814)
hgbot   
2013-01-24 13:22   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 9fc1569d446c9a1c01afa38ac87dfc2676075b0f
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Thu Jan 24 13:21:37 2013 +0100
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]

Fixed issue 0022393: Close Ticket confirmation modal for Paid Receipts and Quotations has been removed

---
M src/org/openbravo/retail/posterminal/OBPOSComponentProvider.java
M web/org.openbravo.retail.posterminal/js/pointofsale/view/pointofsale.js
M web/org.openbravo.retail.posterminal/js/pointofsale/view/toolbar-left.js
R web/org.openbravo.retail.posterminal/js/pointofsale/view/modals/modalconfirmclosepaidticket.js
---
(0057586)
hgbot   
2013-04-02 20:03   
Repository: erp/pmods/org.openbravo.retail.posterminal-core
Changeset: 9fc1569d446c9a1c01afa38ac87dfc2676075b0f
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Thu Jan 24 13:21:37 2013 +0100
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal-core/rev/9fc1569d446c9a1c01afa38ac87dfc2676075b0f [^]

Fixed issue 0022393: Close Ticket confirmation modal for Paid Receipts and Quotations has been removed

---
M src/org/openbravo/retail/posterminal/OBPOSComponentProvider.java
M web/org.openbravo.retail.posterminal/js/pointofsale/view/pointofsale.js
M web/org.openbravo.retail.posterminal/js/pointofsale/view/toolbar-left.js
R web/org.openbravo.retail.posterminal/js/pointofsale/view/modals/modalconfirmclosepaidticket.js
---