0015664: User gets stuck in an error - No user exit!

Description

Openbravo´s field validation and error messaging works very well. When a record cannot be saved, a message is fed back to the user about the issue. Mostly it is about a mandatory field that the user forgot to fill. In this case the user fixes it, or decides to close the form and hereby losing the changes ( an interstitial message prompts the user to choose an option ).

However, sometimes the record CAN be saved but one of the values is not correct or causes a conflict. For example: not choosing a payment method. The record is saved and an error appears. In this situation, trying to close the form leads to a repeated error but the dialog (Continue and lose changes or cancel?) does not appear. The user is stuck: document is faulty but can´t be saved either.

The only way to roll back the changes and leave this situation is to use the UNDO button. This is too much to ask from the user.

Steps To Reproduce

Create a sales order and keep the Payment Method empty. Save and close (X) the form.

Proposed Solution

Provide an easier user exit than the UNDO button

Clicking the Close (X) button in a form while having an error should at all times provoke a dialog or possibility to roll back to the last OK state, not only for situations where the record could not be saved.

Clicking the X should prompt the user something like this: "This document contains an error. Click Cancel to go back to the form and solve the problem or OK to continue and roll back the document to the previous state"

Tags

No tags attached.

Attached Files

Error-Stuck.png [^] (94,837 bytes) 2011-01-15 19:44

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0033667) hgbot (developer) 2011-01-17 00:09	Repository: erp/devel/pi Changeset: adba00c40947871307f3720f23d8b33581e1407b Author: Martin Taal <martin.taal <at> openbravo.com> Date: Mon Jan 17 00:09:22 2011 +0100 URL: http://code.openbravo.com/erp/devel/pi/rev/adba00c40947871307f3720f23d8b33581e1407b [^] Fixes issue 15664 User gets stuck in an error - No user exit --- M modules/org.openbravo.client.application/web/org.openbravo.client.application/js/ob-standard-view.js ---

(0033668) mtaal (manager) 2011-01-17 00:10	See also this changeset: https://code.openbravo.com/erp/devel/pi/rev/aaa5eb1c735e [^]

Issue History
Date Modified	Username	Field	Change
2011-01-15 19:44	rgoris	New Issue
2011-01-15 19:44	rgoris	Assigned To	=> alostale
2011-01-15 19:44	rgoris	File Added: Error-Stuck.png
2011-01-15 19:44	rgoris	Modules	=> Core
2011-01-15 19:50	rgoris	Assigned To	alostale => mtaal
2011-01-15 19:50	rgoris	Proposed Solution updated
2011-01-17 00:09	hgbot	Checkin
2011-01-17 00:09	hgbot	Note Added: 0033667
2011-01-17 00:09	hgbot	Status	new => resolved
2011-01-17 00:09	hgbot	Resolution	open => fixed
2011-01-17 00:09	hgbot	Fixed in SCM revision	=> http://code.openbravo.com/erp/devel/pi/rev/adba00c40947871307f3720f23d8b33581e1407b [^]
2011-01-17 00:10	mtaal	Note Added: 0033668
2011-03-09 11:12	rgoris	Status	resolved => closed
2011-03-09 11:12	rgoris	Fixed in Version	=> pi
2011-03-10 00:00	anonymous	sf_bug_id	0 => 3204738