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ID
0048600
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] RT-Printerminoralways2022-02-15 10:342024-05-28 10:15
ReporterpsanjuanView Statuspublic 
Assigned Tofermin_gascon 
PriorityurgentResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionSCM revision 
Merge Request Statusopen
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0048600: Not possible to fiscalize a sales in the RT-printer in "main" version of this module

DescriptionNot possible to fiscalize a sales in the RT-printer in "main" version of this module
Steps To ReproduceIn an environment with last version of Openbravo POS and modules, configure all what required to make RT-Printer feature to be available.
Review this document:

https://docs.google.com/document/d/11V0yRN05tJHUF7rjTEq9zIEG8hwUapgpTZfAC8VrtEE/edit [^]

Verify that it is possible to print a X Report and a Z Report, after running the cash up, but it is not possible to fiscalize a ticket, as after being paid an error message is shown. See images below.

Proposed SolutionThe body generated is captured by an exception before the ticket is sent to the printer, then the error is shown.
See image attached.
TagsNo tags attached.
Attached Filespng file icon Screenshot from 2022-02-10 18-04-21.png [^] (276,410 bytes) 2022-02-15 10:35
png file icon Screenshot from 2022-02-11 11-46-37.png [^] (283,669 bytes) 2022-02-15 10:38
png file icon Screenshot from 2022-02-10 15-11-26.png [^] (765,199 bytes) 2022-02-15 10:41
xml file icon BodyReceipt.xml [^] (2,073 bytes) 2022-02-15 10:43

- Relationships [ Relation Graph ] [ Dependency Graph ]
blocks defect 0053864 closedfermin_gascon Cannot fiscalize a ticket if a discount amount of 0 is added to it 

-  Notes
(0135264)
hgbot (developer)
2022-02-24 10:27

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/8 [^]
(0136209)
psanjuan (viewer)
2022-03-31 12:41

 Internal defect that will be managed as per our availability.
(0136605)
hgbot (developer)
2022-04-19 17:16

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.lotterycode/-/merge_requests/10 [^]
(0136857)
hgbot (developer)
2022-04-29 09:41

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/781 [^]
(0137409)
hgbot (developer)
2022-05-18 09:35

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/10 [^]
(0137410)
hgbot (developer)
2022-05-18 09:37

 Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/10 [^]
(0145828)
hgbot (developer)
2023-01-25 11:18

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]
(0145829)
hgbot (developer)
2023-01-25 11:18

 Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]
(0145830)
hgbot (developer)
2023-01-25 11:18

 Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]

- Issue History
Date Modified Username Field Change
2022-02-15 10:34 psanjuan New Issue
2022-02-15 10:34 psanjuan Assigned To => Triage Platform Conn
2022-02-15 10:34 psanjuan OBNetwork customer => No
2022-02-15 10:34 psanjuan Triggers an Emergency Pack => No
2022-02-15 10:35 psanjuan File Added: Screenshot from 2022-02-10 18-04-21.png
2022-02-15 10:38 psanjuan File Added: Screenshot from 2022-02-11 11-46-37.png
2022-02-15 10:41 psanjuan Description Updated View Revisions
2022-02-15 10:41 psanjuan Steps to Reproduce Updated View Revisions
2022-02-15 10:41 psanjuan File Added: Screenshot from 2022-02-10 15-11-26.png
2022-02-15 10:43 psanjuan File Added: BodyReceipt.xml
2022-02-15 18:14 adrianromero Assigned To Triage Platform Conn => fermin_gascon
2022-02-24 10:27 hgbot Merge Request Status => open
2022-02-24 10:27 hgbot Note Added: 0135264
2022-03-31 12:41 psanjuan Note Added: 0136209
2022-03-31 12:41 psanjuan Severity major => minor
2022-03-31 12:41 psanjuan Description Updated View Revisions
2022-04-19 17:16 hgbot Note Added: 0136605
2022-04-29 09:41 hgbot Note Added: 0136857
2022-05-18 09:35 hgbot Note Added: 0137409
2022-05-18 09:37 hgbot Note Added: 0137410
2023-01-25 11:18 hgbot Note Added: 0145828
2023-01-25 11:18 hgbot Note Added: 0145829
2023-01-25 11:18 hgbot Note Added: 0145830
2023-11-06 13:36 ngarcia Relationship added blocks 0053864
2024-05-28 10:15 fermin_gascon Status new => acknowledged
2024-05-28 10:15 fermin_gascon Status acknowledged => scheduled
2024-05-28 10:15 fermin_gascon Status scheduled => resolved
2024-05-28 10:15 fermin_gascon Resolution open => fixed
2024-05-28 10:15 fermin_gascon Status resolved => closed

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