Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0048600Retail ModulesRT-Printerpublic2022-02-15 10:342024-05-28 10:15
Reporterpsanjuan 
Assigned Tofermin_gascon 
PriorityurgentSeverityminorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS30OS VersionOpenbravo Appliance 14.04
Product Version 
Target VersionFixed in Version 
Merge Request Statusopen
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0048600: Not possible to fiscalize a sales in the RT-printer in "main" version of this module
DescriptionNot possible to fiscalize a sales in the RT-printer in "main" version of this module
Steps To ReproduceIn an environment with last version of Openbravo POS and modules, configure all what required to make RT-Printer feature to be available.
Review this document:

https://docs.google.com/document/d/11V0yRN05tJHUF7rjTEq9zIEG8hwUapgpTZfAC8VrtEE/edit [^]

Verify that it is possible to print a X Report and a Z Report, after running the cash up, but it is not possible to fiscalize a ticket, as after being paid an error message is shown. See images below.

Proposed SolutionThe body generated is captured by an exception before the ticket is sent to the printer, then the error is shown.
See image attached.
Additional Information
TagsNo tags attached.
Relationships
blocks defect 0053864 closed fermin_gascon Cannot fiscalize a ticket if a discount amount of 0 is added to it 
Attached Filespng Screenshot from 2022-02-10 18-04-21.png (276,410) 2022-02-15 10:35
https://issues.openbravo.com/file_download.php?file_id=16617&type=bug
png Screenshot from 2022-02-11 11-46-37.png (283,669) 2022-02-15 10:38
https://issues.openbravo.com/file_download.php?file_id=16618&type=bug
png Screenshot from 2022-02-10 15-11-26.png (765,199) 2022-02-15 10:41
https://issues.openbravo.com/file_download.php?file_id=16619&type=bug
xml BodyReceipt.xml (2,073) 2022-02-15 10:43
https://issues.openbravo.com/file_download.php?file_id=16620&type=bug
Issue History
Date ModifiedUsernameFieldChange
2022-02-15 10:34psanjuanNew Issue
2022-02-15 10:34psanjuanAssigned To => Triage Platform Conn
2022-02-15 10:34psanjuanOBNetwork customer => No
2022-02-15 10:34psanjuanTriggers an Emergency Pack => No
2022-02-15 10:35psanjuanFile Added: Screenshot from 2022-02-10 18-04-21.png
2022-02-15 10:38psanjuanFile Added: Screenshot from 2022-02-11 11-46-37.png
2022-02-15 10:41psanjuanDescription Updatedbug_revision_view_page.php?rev_id=23666#r23666
2022-02-15 10:41psanjuanSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=23668#r23668
2022-02-15 10:41psanjuanFile Added: Screenshot from 2022-02-10 15-11-26.png
2022-02-15 10:43psanjuanFile Added: BodyReceipt.xml
2022-02-15 18:14adrianromeroAssigned ToTriage Platform Conn => fermin_gascon
2022-02-24 10:27hgbotMerge Request Status => open
2022-02-24 10:27hgbotNote Added: 0135264
2022-03-31 12:41psanjuanNote Added: 0136209
2022-03-31 12:41psanjuanSeveritymajor => minor
2022-03-31 12:41psanjuanDescription Updatedbug_revision_view_page.php?rev_id=23832#r23832
2022-04-19 17:16hgbotNote Added: 0136605
2022-04-29 09:41hgbotNote Added: 0136857
2022-05-18 09:35hgbotNote Added: 0137409
2022-05-18 09:37hgbotNote Added: 0137410
2023-01-25 11:18hgbotNote Added: 0145828
2023-01-25 11:18hgbotNote Added: 0145829
2023-01-25 11:18hgbotNote Added: 0145830
2023-11-06 13:36ngarciaRelationship addedblocks 0053864
2024-05-28 10:15fermin_gasconStatusnew => acknowledged
2024-05-28 10:15fermin_gasconStatusacknowledged => scheduled
2024-05-28 10:15fermin_gasconStatusscheduled => resolved
2024-05-28 10:15fermin_gasconResolutionopen => fixed
2024-05-28 10:15fermin_gasconStatusresolved => closed

Notes
(0135264)
hgbot   
2022-02-24 10:27   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/8 [^]
(0136209)
psanjuan   
2022-03-31 12:41   
Internal defect that will be managed as per our availability.
(0136605)
hgbot   
2022-04-19 17:16   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.lotterycode/-/merge_requests/10 [^]
(0136857)
hgbot   
2022-04-29 09:41   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/781 [^]
(0137409)
hgbot   
2022-05-18 09:35   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/10 [^]
(0137410)
hgbot   
2022-05-18 09:37   
Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/10 [^]
(0145828)
hgbot   
2023-01-25 11:18   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]
(0145829)
hgbot   
2023-01-25 11:18   
Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]
(0145830)
hgbot   
2023-01-25 11:18   
Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.rtprinter/-/merge_requests/14 [^]