0043345: [20Q1] [NewSkin] [UX] Keyboard appears when tapping on quantity for denominations in the Count Cash step on touch devices

Description

The virtual keyboard shows on touch devices when tapping on the quantity fields of the denominations on the "Count cash" steps, in spite of the "Use External Input" configuration being disabled by default for the Touchpoint Type the terminal belongs to. This behaviour doesn't occur in 19Q4, and thus it is a regression.

This issue is reproducible in all of the touch devices tested, which includes the Win10 Tablet PC, Galaxy Tab A6 running Android, and in iPad with iOS.

Steps To Reproduce

0. Log in the POS as user "vallblanca" with a touch device
1. Tap on the "Cash Up" option from the drop menu
2. In the "Count Cash" step, tap on one of the Quantity fields of the denominations
NOTICE that the virtual keyboard appears in the mentioned touch devices, which shouldn't be possible with the "Use External Input" configuration disabled.

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Relationships [ Relation Graph ] [ Dependency Graph ]

related to

backport

0043145

RR20Q1

closed

prakashmurugesan88

[20Q1] [NewSkin] [UX] In Cash Up - Count Cash step, ‘Set Quantity' button is not working

Notes
(0118491) prakashmurugesan88 (viewer) 2020-03-11 06:18 edited on: 2020-03-11 06:19	In 19Q4 keyboard doesn't appear, because there it is displayed as button. Values can be entered only from keyboard on the right panel. But in 20Q1, it is textbox so keyboard will appear. Seems it is a behaviour change. "Use External Input" configuration will not affect text field keyboard. Even without this flag keyboards are appearing in 19Q4 for other text fields eg:Create new customer.

(0118511) guilleaer (viewer) 2020-03-11 13:28	It is true that the behavior has changed, but in our opinion, now it is possible to insert the amount using the keyboard apart from the screen keyboard. This allow setting quantities without a move from one column to the other which is clearly an improvement.

Issue History
Date Modified	Username	Field	Change
2020-02-26 16:12	inaki_garcia	New Issue
2020-02-26 16:12	inaki_garcia	Assigned To	=> Retail
2020-02-26 16:12	inaki_garcia	OBNetwork customer	=> No
2020-02-26 16:12	inaki_garcia	Regression introduced in release	=> main
2020-02-26 16:12	inaki_garcia	Triggers an Emergency Pack	=> No
2020-02-26 16:32	plujan	Regression level	=> Packaging and release
2020-02-26 16:32	plujan	Regression introduced in release	main =>
2020-03-02 13:49	guilleaer	Target Version	=> RR20Q1
2020-03-02 13:49	guilleaer	Relationship added	related to 0043145
2020-03-10 14:18	prakashmurugesan88	Assigned To	Retail => prakashmurugesan88
2020-03-11 06:18	prakashmurugesan88	Note Added: 0118491
2020-03-11 06:19	prakashmurugesan88	Note Edited: 0118491	View Revisions
2020-03-11 13:28	guilleaer	Review Assigned To	=> guilleaer
2020-03-11 13:28	guilleaer	Note Added: 0118511
2020-03-11 13:28	guilleaer	Status	new => closed