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| ID | ||||||||||||
| 0057876 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | always | 2025-02-05 14:04 | 2025-02-17 12:25 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Bimla_vm | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057876: [25Q1] [SCO] "Application Mode" in Marketing Survey||Organization is prepared to configure SCO but it leads to misconfiguration | |||||||||||
| Description | The "Application Mode" input field in Marketing Survey||Organization enables the BO user to configure Marketing Survey for SCO (check attached image), but SCO is not prepared to work with Marketing Survey, so it leads to misconfiguration, which leads to critical issues such as the one described below: At the moment of setting the Date for the Marketing Survey, the SUBMIT button is enable for less than 1 second and, after that, it is disabled. The User gets stuck unless the SUBMIT button it is very quickly clicked just after the DATE is set. This issue has been reproduce in 25Q1 and in livebuilds master. | |||||||||||
| Steps To Reproduce | 0-Loging to BackOffice and using "The White Valley Group Admin" role, go to "Marketing Survey" window and create (if it does not exist) a new record with the following data: -- Organization: Vall Blanca Store Active: Yes Search Key *: TEST_LabelForSearchKey Type of Survey *: Date Text *: TEST_LabelForSearchKey Requirement *: Optional -- Save the record and go to "Organization" tab. Create a new record in form view and go to "Application Mode" selector and click in the arrow to see the available options. DEFECT: Realise "Self-Checkout (SCO)" is available as an option but that option must not be available since it leads to misconfiguration. Example of an issue when "Self-Checkout (SCO)" in selected in "Application Mode": 1-Login to SCO main screen using vallblanca (in a context with Marketing Survey configured and, inside "Marketing Survey" window, the "Requirement *" field in is set as "Mandatory" and the "Type of Survey *" field is set as "Date". Besides, in Marketing_Survey || Organization tab, the "Application Mode" field must be "Self-Checkout (SCO)") (image attached with the configuration). 2-Click "Enter Code Manually" and add any product. 3-Click "Finish and pay" and click "Confirm basket". 4-Select "Card" as payment method. 5-Select "Simplify invoice" and "No receipt*". Click "Continue" button. 6-The "Marketing Survey" popup must have been shown. Click in the Date selector and select any date. DEFECT: Realise the SUBMIT button is enabled very briefly and the it is disabled. The user gets stuck there and the flow can not continue. | |||||||||||
| Proposed Solution | Don't Allow to configure marketing survey for SCO by hidding the applicattion mode from the combo | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  MarketingSurveySubmitNotClickable.png [^] (24,719 bytes) 2025-02-05 14:04
MarketingSurveyBOConfiguration.png [^] (54,602 bytes) 2025-02-05 14:05
SCO.png [^] (47,782 bytes) 2025-02-06 09:37
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(0175191) jorgewederago (developer) 2025-02-06 07:02 edited on: 2025-02-06 07:41 |
Marketing survey is not supported in SCO. A development that can be found in RM-19078 was done to help avoiding wrong configs. |
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(0175203) lorenzofidalgo (developer) 2025-02-06 09:37 edited on: 2025-02-06 09:37 |
After talking about this issue, the final problem is that the backoffice is prepared to configure SCO in the application mode, but it must not be there because SCO is not prepared to work with Marketing Survey (check attached image) |
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(0175765) hgbot (developer) 2025-02-17 12:25 |
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2.marketingsurvey/-/merge_requests/32 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-02-05 14:04 | lorenzofidalgo | New Issue | |
| 2025-02-05 14:04 | lorenzofidalgo | Assigned To | => Retail |
| 2025-02-05 14:04 | lorenzofidalgo | File Added: MarketingSurveySubmitNotClickable.png | |
| 2025-02-05 14:04 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2025-02-05 14:04 | lorenzofidalgo | Issue generated from | 0057866 |
| 2025-02-05 14:05 | lorenzofidalgo | File Added: MarketingSurveyBOConfiguration.png | |
| 2025-02-05 14:06 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2025-02-05 14:16 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2025-02-05 14:19 | lorenzofidalgo | Description Updated | View Revisions |
| 2025-02-05 14:19 | lorenzofidalgo | Description Updated | View Revisions |
| 2025-02-05 14:34 | lorenzofidalgo | Issue cloned | 0057878 |
| 2025-02-05 14:34 | lorenzofidalgo | Relationship added | related to 0057878 |
| 2025-02-06 07:02 | jorgewederago | Note Added: 0175191 | |
| 2025-02-06 07:02 | jorgewederago | Status | new => closed |
| 2025-02-06 07:02 | jorgewederago | Resolution | open => invalid |
| 2025-02-06 07:41 | jorgewederago | Note Edited: 0175191 | View Revisions |
| 2025-02-06 09:37 | lorenzofidalgo | Note Added: 0175203 | |
| 2025-02-06 09:37 | lorenzofidalgo | Status | closed => new |
| 2025-02-06 09:37 | lorenzofidalgo | Resolution | invalid => open |
| 2025-02-06 09:37 | lorenzofidalgo | Note Edited: 0175203 | View Revisions |
| 2025-02-06 09:37 | lorenzofidalgo | File Added: SCO.png | |
| 2025-02-06 09:44 | lorenzofidalgo | Severity | critical => minor |
| 2025-02-06 09:44 | lorenzofidalgo | Summary | [25Q1] [SCO] SUBMIT button in Marketing Survey is not clickable unless you click it very quickly => [25Q1] [SCO] "Application Mode" in Marketing Survey||Organization is prepared to configure SCO but it leads to misconfiguration |
| 2025-02-06 09:44 | lorenzofidalgo | Description Updated | View Revisions |
| 2025-02-06 10:05 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2025-02-06 10:06 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2025-02-06 10:06 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2025-02-06 14:30 | guillermogil | Assigned To | Retail => guilleaer |
| 2025-02-07 13:30 | guilleaer | Status | new => acknowledged |
| 2025-02-07 13:34 | Bimla_vm | Assigned To | guilleaer => Bimla_vm |
| 2025-02-07 13:34 | Bimla_vm | Status | acknowledged => scheduled |
| 2025-02-14 12:09 | guilleaer | Issue cloned | 0057992 |
| 2025-02-14 12:13 | guilleaer | Proposed Solution updated | |
| 2025-02-17 12:25 | hgbot | Note Added: 0175765 | |
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Issue History |
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