0057876: [25Q1] [SCO] "Application Mode" in Marketing Survey||Organization is prepared to configure SCO but it leads to misconfiguration

Openbravo Issue Tracking System - POS2

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0057876

POS2

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public

2025-02-05 14:04

2025-02-17 12:25

Reporter

lorenzofidalgo

Assigned To

Bimla_vm

Priority

normal

Severity

minor

Reproducibility

always

Status

scheduled

Resolution

open

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OBNetwork customer

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Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0057876: [25Q1] [SCO] "Application Mode" in Marketing Survey||Organization is prepared to configure SCO but it leads to misconfiguration

Description

The "Application Mode" input field in Marketing Survey||Organization enables the BO user to configure Marketing Survey for SCO (check attached image), but SCO is not prepared to work with Marketing Survey, so it leads to misconfiguration, which leads to critical issues such as the one described below:

At the moment of setting the Date for the Marketing Survey, the SUBMIT button is enable for less than 1 second and, after that, it is disabled.
The User gets stuck unless the SUBMIT button it is very quickly clicked just after the DATE is set.
This issue has been reproduce in 25Q1 and in livebuilds master.

Steps To Reproduce

0-Loging to BackOffice and using "The White Valley Group Admin" role, go to "Marketing Survey" window and create (if it does not exist) a new record with the following data:
--
Organization: Vall Blanca Store
Active: Yes
Search Key *: TEST_LabelForSearchKey
Type of Survey *: Date
Text *: TEST_LabelForSearchKey
Requirement *: Optional
--
Save the record and go to "Organization" tab.
Create a new record in form view and go to "Application Mode" selector and click in the arrow to see the available options. DEFECT: Realise "Self-Checkout (SCO)" is available as an option but that option must not be available since it leads to misconfiguration.

Example of an issue when "Self-Checkout (SCO)" in selected in "Application Mode":

1-Login to SCO main screen using vallblanca (in a context with Marketing Survey configured and, inside "Marketing Survey" window, the "Requirement *" field in is set as "Mandatory" and the "Type of Survey *" field is set as "Date". Besides, in Marketing_Survey || Organization tab, the "Application Mode" field must be "Self-Checkout (SCO)") (image attached with the configuration).
2-Click "Enter Code Manually" and add any product.
3-Click "Finish and pay" and click "Confirm basket".
4-Select "Card" as payment method.
5-Select "Simplify invoice" and "No receipt*". Click "Continue" button.
6-The "Marketing Survey" popup must have been shown. Click in the Date selector and select any date. DEFECT: Realise the SUBMIT button is enabled very briefly and the it is disabled. The user gets stuck there and the flow can not continue.

Proposed Solution

Don't Allow to configure marketing survey for SCO by hidding the applicattion mode from the combo

Additional Information

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related to

defect

0057878

closed

Retail

[25Q1] [SCO] Marketing Survey Date field needs to be bounded. It accepts several wrong inputs

Attached Files

MarketingSurveySubmitNotClickable.png (24,719) 2025-02-05 14:04
https://issues.openbravo.com/file_download.php?file_id=20855&type=bug
png

MarketingSurveyBOConfiguration.png (54,602) 2025-02-05 14:05
https://issues.openbravo.com/file_download.php?file_id=20856&type=bug
png

SCO.png (47,782) 2025-02-06 09:37
https://issues.openbravo.com/file_download.php?file_id=20862&type=bug
png

Issue History

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2025-02-05 14:04