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| ID | ||||||||
| 0057858 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2025-02-04 12:56 | 2025-02-10 15:10 | |||
| Reporter | lorenzofidalgo | View Status | public | |||||
| Assigned To | Triage Omni OMS | |||||||
| Priority | immediate | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | main | SCM revision | ||||||
| Review Assigned To | ||||||||
| Regression level | Production - Confirmed Stable | |||||||
| Regression date | ||||||||
| Regression introduced in release | 24Q2 | |||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057858: [25Q1] "This action is not allowed in offline mode" error arises when clicking in a product line | |||||||
| Description | In offline mode, when the POS user clicks in a Product Line the following message is shown "This action is not allowed in offline mode" (check attached images). In addition to that, some uncaught errors are shown in the Chrome dev tools. This issue is NOT reproducible in 24Q1 but it is reproducible since 24Q2 until 25Q1 inclusive. It seems to be NOT reproducible in livebuilds master. In addition to that, there is not enough information for the POS user to understand what action is not possible to be execute there. | |||||||
| Steps To Reproduce | 0-Login POS2 as vallblanca. 1-Open the Chrome developer tools and set offline mode using the Throttling tool. 2-Go to Orders to assure you are in offline mode and go back to the main screen once you are sure you are in offline mode. 3-Add 1x "Avalanche Transceiver" product to the ticket. 4-Click in the just added Product line. DEFECT: Check new errors arise in the Chrome dev tools and "This action is not allowed in offline mode" message will be shown, which is not informative enough for the POS user. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Offline1.png [^] (130,437 bytes) 2025-02-04 12:57
Offline2.png [^] (109,900 bytes) 2025-02-04 12:57
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-02-04 12:56 | lorenzofidalgo | New Issue | |
| 2025-02-04 12:57 | lorenzofidalgo | Assigned To | => Retail |
| 2025-02-04 12:57 | lorenzofidalgo | File Added: Offline1.png | |
| 2025-02-04 12:57 | lorenzofidalgo | Regression level | => Production - Confirmed Stable |
| 2025-02-04 12:57 | lorenzofidalgo | Regression introduced in release | => 24Q2 |
| 2025-02-04 12:57 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2025-02-04 12:57 | lorenzofidalgo | File Added: Offline2.png | |
| 2025-02-04 12:57 | lorenzofidalgo | Description Updated | View Revisions |
| 2025-02-04 13:15 | guillermogil | Relationship added | duplicate of 0057745 |
| 2025-02-04 13:16 | guillermogil | Assigned To | Retail => Triage Omni OMS |
| 2025-02-05 17:26 | lorenzofidalgo | Severity | minor => major |
| 2025-02-10 15:10 | jonae | Status | new => closed |
| 2025-02-10 15:10 | jonae | Resolution | open => duplicate |
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Issue History |
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