Project:
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| ID | ||||||||||||
| 0057562 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | always | 2025-01-03 09:51 | 2025-01-23 14:50 | |||||||
| Reporter | jfvaringot | View Status | public | |||||||||
| Assigned To | inaki_luque | |||||||||||
| Priority | urgent | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057562: POS 2 - Ticket is not closed and printed when closing the drawer | |||||||||||
| Description | TEST DONE ON MY DEV ENVIRONMENT (=MASTER, WITH OUR OWN DATA) When my ticket is fully paid, using cash, the ticket view is not closed and the receipt is not printed when I manually close my drawer | |||||||||||
| Steps To Reproduce | On back-office, for payment method cash, at Touchpoint type level: - Setting : Drawer Opening Behavior : set to 'Open Draxer after Adding the payment, before closing order' - Setting : 'Print Receipt At Drawer Closure' set to TRUE On POS : - When I do a sale, and select payment method 'Cash', the drawer opens. -I complete the payment - I close the drawer manually -> The ticket view should close, and the receipt should be printed. | |||||||||||
| Proposed Solution | When I close the drawer, the ticket should be printed and the ticket closed. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  draft-tip-whatToFix-57562.diff [^] (1,206 bytes) 2025-01-07 16:26 [Show Content]
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(0173862) jfvaringot (reporter) 2025-01-07 10:55 edited on: 2025-01-07 10:58 |
EDIT : When the drawer is closed, the ticket view should be closed, and according to the parameter on back-office : - the 'Document Delivery Methods' should be displayed (if set to TRUE in the Touchpoint point) - if not set to TRUE, the ticket should be automatically printed as described in https://openbravo.atlassian.net/browse/RM-16485 [^] |
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(0173864) gorka_gil (administrator) 2025-01-07 11:16 |
This is not implemented in pos2, so it is not a defect but a feature request. Before resolve this issue, the developer in charge to fix it, needs to talk with PrM to review and plan for an sprint. |
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(0173871) jfvaringot (reporter) 2025-01-07 15:46 |
So, https://openbravo.atlassian.net/browse/RM-16485, [^] cannot be in 'Done' status, as it was the main point of the RM. |
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(0173874) gorka_gil (administrator) 2025-01-07 16:25 edited on: 2025-01-07 16:28 |
True, sorry for the confusion, the development was already done for pos2 in: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3036 [^] and maybe it was broken by this project: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3212 [^] I have take a quick look and I have attached a tip of what to check for solve it, just a tip of what to check for fix it, not a solution. |
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(0174087) hgbot (developer) 2025-01-13 21:53 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3348 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-01-03 09:51 | jfvaringot | New Issue | |
| 2025-01-03 09:51 | jfvaringot | Assigned To | => Retail |
| 2025-01-03 09:51 | jfvaringot | Triggers an Emergency Pack | => No |
| 2025-01-03 14:21 | fofarril | Assigned To | Retail => fofarril |
| 2025-01-03 14:21 | fofarril | Status | new => acknowledged |
| 2025-01-07 10:55 | jfvaringot | Note Added: 0173862 | |
| 2025-01-07 10:58 | jfvaringot | Note Edited: 0173862 | View Revisions |
| 2025-01-07 11:16 | gorka_gil | Note Added: 0173864 | |
| 2025-01-07 11:16 | gorka_gil | Type | defect => feature request |
| 2025-01-07 15:46 | jfvaringot | Note Added: 0173871 | |
| 2025-01-07 16:02 | gorka_gil | Type | feature request => defect |
| 2025-01-07 16:25 | gorka_gil | Note Added: 0173874 | |
| 2025-01-07 16:26 | gorka_gil | File Added: draft-tip-whatToFix-57562.diff | |
| 2025-01-07 16:28 | gorka_gil | Note Edited: 0173874 | View Revisions |
| 2025-01-13 14:50 | fofarril | Status | acknowledged => scheduled |
| 2025-01-13 21:53 | hgbot | Note Added: 0174087 | |
| 2025-01-23 14:50 | jorgewederago | Assigned To | fofarril => inaki_luque |
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Issue History |
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