Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057562 | POS2 | POS | public | 2025-01-03 09:51 | 2025-01-23 14:50 |
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| Reporter | jfvaringot | |
| Assigned To | inaki_luque | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0057562: POS 2 - Ticket is not closed and printed when closing the drawer |
| Description | TEST DONE ON MY DEV ENVIRONMENT (=MASTER, WITH OUR OWN DATA)
When my ticket is fully paid, using cash, the ticket view is not closed and the receipt is not printed when I manually close my drawer |
| Steps To Reproduce | On back-office, for payment method cash, at Touchpoint type level:
- Setting : Drawer Opening Behavior : set to 'Open Draxer after Adding the payment, before closing order'
- Setting : 'Print Receipt At Drawer Closure' set to TRUE
On POS :
- When I do a sale, and select payment method 'Cash', the drawer opens.
-I complete the payment
- I close the drawer manually
-> The ticket view should close, and the receipt should be printed. |
| Proposed Solution | When I close the drawer, the ticket should be printed and the ticket closed. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0057628 | 25Q1 | scheduled | fofarril | POS 2 - Ticket is not closed and printed when closing the drawer | | Not all the children of this issue are yet resolved or closed. |
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| Attached Files |  draft-tip-whatToFix-57562.diff (1,206) 2025-01-07 16:26
https://issues.openbravo.com/file_download.php?file_id=20714&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-01-03 09:51 | jfvaringot | New Issue | |
| 2025-01-03 09:51 | jfvaringot | Assigned To | => Retail |
| 2025-01-03 09:51 | jfvaringot | Triggers an Emergency Pack | => No |
| 2025-01-03 14:21 | fofarril | Assigned To | Retail => fofarril |
| 2025-01-03 14:21 | fofarril | Status | new => acknowledged |
| 2025-01-07 10:55 | jfvaringot | Note Added: 0173862 | |
| 2025-01-07 10:58 | jfvaringot | Note Edited: 0173862 | bug_revision_view_page.php?bugnote_id=0173862#r28998 |
| 2025-01-07 11:16 | gorka_gil | Note Added: 0173864 | |
| 2025-01-07 11:16 | gorka_gil | Type | defect => feature request |
| 2025-01-07 15:46 | jfvaringot | Note Added: 0173871 | |
| 2025-01-07 16:02 | gorka_gil | Type | feature request => defect |
| 2025-01-07 16:25 | gorka_gil | Note Added: 0173874 | |
| 2025-01-07 16:26 | gorka_gil | File Added: draft-tip-whatToFix-57562.diff | |
| 2025-01-07 16:28 | gorka_gil | Note Edited: 0173874 | bug_revision_view_page.php?bugnote_id=0173874#r29002 |
| 2025-01-13 14:50 | fofarril | Status | acknowledged => scheduled |
| 2025-01-13 21:53 | hgbot | Note Added: 0174087 | |
| 2025-01-23 14:50 | jorgewederago | Assigned To | fofarril => inaki_luque |
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Notes |
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(0173862)
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jfvaringot
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2025-01-07 10:55
(edited on: 2025-01-07 10:58) |
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EDIT :
When the drawer is closed, the ticket view should be closed, and according to the parameter on back-office :
- the 'Document Delivery Methods' should be displayed (if set to TRUE in the Touchpoint point)
- if not set to TRUE, the ticket should be automatically printed
as described in https://openbravo.atlassian.net/browse/RM-16485 [^]
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This is not implemented in pos2, so it is not a defect but a feature request.
Before resolve this issue, the developer in charge to fix it, needs to talk with PrM to review and plan for an sprint. |
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(0173874)
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gorka_gil
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2025-01-07 16:25
(edited on: 2025-01-07 16:28) |
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(0174087)
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hgbot
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2025-01-13 21:53
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