Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0056797 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2024-10-15 18:07 | 2025-03-28 14:41 | |||
| Reporter | charlotte_vasseur | View Status | public | |||||
| Assigned To | guilleaer | |||||||
| Priority | normal | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0056797: [CRM] Blank customer assign to the ticket after Save and assign an address on unassigned customer | |||||||
| Description | With no customer is assigned to the ticket, when creating/editing an address to an unassigned customer with 'Save and Assign' button: a blank customer is assigned to the ticket | |||||||
| Steps To Reproduce | In POS Anonymous customer is assigned to the ticket by default Search a customer to have several results Click on the eye to open the customer informations On the customer view, go to 'Manage Address(es)' tab Create a new address Click on 'Save and assign' button Close all the customers pop-up => A blank customer is assigned to the ticket (See Blank customer after save and assign address.mkv) Same when editing an existing address and clicking on 'Save and assign' | |||||||
| Proposed Solution | Disable / hide 'Save and assign' button of customer address if no customer is assigned to the ticket ? Assign automatically the customer ? | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Blank customer after save and assign address.mkv [^] (2,614,605 bytes) 2024-10-15 18:07 | |||||||
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[ Dependency Graph ]
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Notes |
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(0177169) charlotte_vasseur (viewer) 2025-03-24 11:21 |
Fixed with https://issues.openbravo.com/view.php?id=57309 [^] ? |
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(0177683) AugustoMauch (administrator) 2025-03-28 14:41 |
Exported to Jira: https://openbravo.atlassian.net/browse/RM-18512 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-10-15 18:07 | charlotte_vasseur | New Issue | |
| 2024-10-15 18:07 | charlotte_vasseur | Assigned To | => Retail |
| 2024-10-15 18:07 | charlotte_vasseur | File Added: Blank customer after save and assign address.mkv | |
| 2024-10-15 18:07 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2025-01-23 11:46 | guillermogil | OBNetwork customer | => No |
| 2025-01-23 11:46 | guillermogil | Assigned To | Retail => guilleaer |
| 2025-03-24 11:21 | charlotte_vasseur | Note Added: 0177169 | |
| 2025-03-28 14:41 | AugustoMauch | Note Added: 0177683 | |
| 2025-03-28 14:41 | AugustoMauch | Status | new => closed |
| 2025-03-28 14:41 | AugustoMauch | Resolution | open => duplicate |
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Issue History |
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