Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056797 | POS2 | POS | public | 2024-10-15 18:07 | 2025-03-28 14:41 |
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| Reporter | charlotte_vasseur | |
| Assigned To | guilleaer | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | duplicate | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0056797: [CRM] Blank customer assign to the ticket after Save and assign an address on unassigned customer |
| Description | With no customer is assigned to the ticket, when creating/editing an address to an unassigned customer with 'Save and Assign' button: a blank customer is assigned to the ticket |
| Steps To Reproduce | In POS
Anonymous customer is assigned to the ticket by default
Search a customer to have several results
Click on the eye to open the customer informations
On the customer view, go to 'Manage Address(es)' tab
Create a new address
Click on 'Save and assign' button
Close all the customers pop-up
=> A blank customer is assigned to the ticket
(See Blank customer after save and assign address.mkv)
Same when editing an existing address and clicking on 'Save and assign' |
| Proposed Solution | Disable / hide 'Save and assign' button of customer address if no customer is assigned to the ticket ?
Assign automatically the customer ? |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Blank customer after save and assign address.mkv (2,614,605) 2024-10-15 18:07
https://issues.openbravo.com/file_download.php?file_id=20323&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-10-15 18:07 | charlotte_vasseur | New Issue | |
| 2024-10-15 18:07 | charlotte_vasseur | Assigned To | => Retail |
| 2024-10-15 18:07 | charlotte_vasseur | File Added: Blank customer after save and assign address.mkv | |
| 2024-10-15 18:07 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2025-01-23 11:46 | guillermogil | OBNetwork customer | => No |
| 2025-01-23 11:46 | guillermogil | Assigned To | Retail => guilleaer |
| 2025-03-24 11:21 | charlotte_vasseur | Note Added: 0177169 | |
| 2025-03-28 14:41 | AugustoMauch | Note Added: 0177683 | |
| 2025-03-28 14:41 | AugustoMauch | Status | new => closed |
| 2025-03-28 14:41 | AugustoMauch | Resolution | open => duplicate |