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ID
0056559
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-09-26 16:422025-03-28 14:38
ReporterfdominguesView Statuspublic 
Assigned Tomigueldejuana 
PrioritynormalResolutionduplicateFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSWindowsDatabasePostgreSQLJava version
OS VersionDatabase versionAnt version
Product Version24Q3SCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0056559: Initial Count and Cashup: No Backspace button

DescriptionDefine the 'Preference': 'Hide count Information to cashier' and ‘Hide cashup information to cashier’ = Y

In the ‘Initial Count’ and the ‘Cashup’, when entering the ‘Counted Payment Method’, the ‘Backspace’ button is not present:

Initial Count: (See InitialCount.png)

Cashup: (See CashUp.png)

 
This button is present in the Counting Tool (See CountingTool.png)

 /!\IMPORTANT/!\: If the 'Preference': 'Hide count Information to cashier' and ‘Hide cashup information to cashier’ = N, the Backspace button is present
Steps To ReproduceDefine the 'Preference': 'Hide count Information to cashier' and ‘Hide cashup information to cashier’ = Y

For Initial Count
Login in POS with the user on a channel touchpoint to start the initial count
Click inside the payment method counted field
Enter numbers via the keypad
On the keypad, click on the button backspace

For Cashup:
Login in POS with the user on a channel touchpoint
Go to 'Till' menu, select 'Close Till'
On the window 'Step 1 of 3: Count Payment Methods Amounts' of the cash up
Close the pop-up 'Cash Counting Tool' if it is displayed
Click inside the payment method counted field
Enter numbers via the keypad
On the keypad, click on the button backspace
TagsNo tags attached.
Attached Filespng file icon InitialCount.png [^] (48,110 bytes) 2024-09-27 09:09


png file icon CashUp.png [^] (28,365 bytes) 2024-09-27 09:09


png file icon CountingTool.png [^] (101,244 bytes) 2024-09-27 09:09

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0169977)
fdomingues (viewer)
2024-10-03 17:22

Button also missing in Step 2 of 3: Cash to Keep
(0177678)
AugustoMauch (administrator)
2025-03-28 14:38

Exported to Jira: https://openbravo.atlassian.net/browse/RM-17702 [^]

- Issue History
Date Modified Username Field Change
2024-09-26 16:42 fdomingues New Issue
2024-09-26 16:42 fdomingues Assigned To => Retail
2024-09-26 16:42 fdomingues Triggers an Emergency Pack => No
2024-09-27 09:09 fdomingues File Added: InitialCount.png
2024-09-27 09:09 fdomingues File Added: CashUp.png
2024-09-27 09:09 fdomingues File Added: CountingTool.png
2024-10-03 17:22 fdomingues Note Added: 0169977
2025-01-28 12:10 guillermogil Assigned To Retail => migueldejuana
2025-03-28 14:38 AugustoMauch Note Added: 0177678
2025-03-28 14:38 AugustoMauch Status new => closed
2025-03-28 14:38 AugustoMauch Resolution open => duplicate


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