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ID
0005593
TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[Openbravo ERP] B. User interfaceminoralways2008-10-20 11:502009-07-10 13:49
ReporternetworkbView Statuspublic 
Assigned Toiperdomo 
PriorityimmediateResolutionfixedFixed in Version2.40MP7
StatusclosedFix in branchpiFixed in SCM revisionef8ec130023e
ProjectionnoneETAnoneTarget Version
OSLinux 32 bitDatabaseAnyJava version1.5
OS VersionDatabase versionAnt version1.7.0
Product Version2.40SCM revision 
Review Assigned To
Web browser
ModulesCore
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0005593: Direct print option works only in specific configurations

DescriptionWe have been able to use direct print option in some environments, specifically internet explorer + acrobat reader, but not in most of them. By use we mean that the pdf was opened and print dialog of the application appeared.

Using firefox + kpdf | xpdf | acrobat there was no luck. Pdf file gets simply opened, but no print dialog appears.
Steps To Reproduce1. Go to Application Dictionary || Report and Process || Report & Process.
2. Select RptC_Invoice
3. Check Direct Print
4. Go to any Sales Order
5. Click on the print button on the header
6. PDF gets opened.
TagsNo tags attached.
Attached Filespng file icon directprint.png [^] (107,707 bytes) 2009-06-17 15:07

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0007025 closediperdomo Parameter and "loading" Windows do not close when runing a process 
blocks defect 0005558 closediperdomo Direct print option works only in specific configurations 

-  Notes
(0017248)
gmauleon (reporter)
2009-06-12 12:28

 find below the results of the test done using a Openbravo 240 .

- The app. behavior using linux and firefox is incorrect, the direct print does not work

- This direct print tools works using windows and the Internet Explorer Browser.
(0017311)
iciordia (manager)
2009-06-15 15:33

 We have tested direct print in customer environment (IE7) and it works. 2nd level support will get more information from customer side.

It fails on FF but we will fix this bug with standard priority (high for this bug).

Ismael
(0017339)
iciordia (manager)
2009-06-16 11:05

 Tested in the customer environment (2.40) it does not work
(0017344)
dbaz (developer)
2009-06-16 12:54

 Please do the following test in 2.40 (latest version) and check the following:

Edit the file src/org/openbravo/erpCommon/businessUtility/PrinterReports.html

There are two functions

function printReport(pagina) {
  abrirPDF(pagina, 'PDF');
  return true;
}

and

function printReport(pagina) {
  Pdf1.printWithDialog();
}

add the following alerts, so the functions should be as

function printReport(pagina) {
  alert('isPrintPreview');
  abrirPDF(pagina, 'PDF');
  return true;
}

and

function printReport(pagina) {
  alert('isDirectPrint');
  Pdf1.printWithDialog();
}

And then do the steps to reproduce.

Reassign me the bug telling me your results.

Thanks
(0017350)
networkb (developer)
2009-06-16 14:08

 Hi David,

I have tested the code you have provided to me, but the direct printing didn't work in 240mp3. I have received the following message from webpage when printing:
isDirectPrinting.
(0017365)
dbaz (developer)
2009-06-16 19:33

 It seems to be a problem related with the fix of

https://issues.openbravo.com/view.php?id=7025 [^]

Since in revisions before

https://code.openbravo.com/erp/stable/2.40/rev/0f4a07dd8b4d [^]
https://code.openbravo.com/erp/stable/2.40/rev/499880ca72d7 [^]
https://code.openbravo.com/erp/stable/2.40/rev/c7387fabc62f [^]
https://code.openbravo.com/erp/stable/2.40/rev/0b41cc259237 [^]

it works but just after these commits it fails
(0017368)
dbaz (developer)
2009-06-16 20:01

 There are two problems:

1. Despite for networkb works, for me although I do the steps of reproduce, it seems that "direct print" option doesn't run because for me it always enters by the first function printReport(pagina) { of the previous code. To test purposes and avoid this problem, I have changed
var direct = (strDirectPrinting!="")?"Y":"N";
to
var direct = (strDirectPrinting!="")?"Y":"Y";
in function abrirPDFSession(strPagina, strDirectPrinting, strHiddenKey, strHiddenValue, bolComprobarCambios) {

2. Once the first problem is avoided, another problem appears, which is related to the previous comment. The method to invoke pdfs has changed and has to be reviewed in order to change the call
(0017385)
iperdomo (reporter)
2009-06-17 15:07

 The Direct Print implementation only works on IE with Adobe Reader ActiveX installed.
Attached you'll find a screenshot of the Direct Print working.

_Important Note_

If you choose a report as direct print, it *MUST* have a a .pdf mapping e.g. /RptC_Order.pdf
(0017427)
rafaroda (developer)
2009-06-18 15:58

 Iván,

Does this also fail in pi? I say it because defect is closed.

Thanks.
(0017429)
iperdomo (reporter)
2009-06-18 16:30

 Check the relations added to that issue, and note [1] added. Will be fixed in the refactor of the Print & email component.

[1] https://issues.openbravo.com/view.php?id=5558#c17398 [^]

Cheers,
(0017460)
hgbot (developer)
2009-06-19 09:55

 Repository: erp/stable/2.40
Changeset: ef8ec130023e5fc7ceee77252da21ee1342dcbe8
Author: Iván Perdomo <ivan.perdomo <at> openbravo.com>
Date: Wed Jun 17 15:08:12 2009 +0200
URL: http://code.openbravo.com/erp/stable/2.40/rev/ef8ec130023e5fc7ceee77252da21ee1342dcbe8 [^]

Fixes issue 5593: Using the acrobat reader to print a report directly. Modified renderJR to render to OutputStream when isDirectPrint

---
M src/org/openbravo/base/secureApp/HttpSecureAppServlet.java
M src/org/openbravo/erpCommon/businessUtility/PrinterReports.html
M src/org/openbravo/erpCommon/businessUtility/PrinterReports.java
---
(0018103)
sureshbabu (reporter)
2009-07-10 13:49

 Tested in IE 7, its working fine able to print the Sales order

- Issue History
Date Modified Username Field Change
2008-10-20 11:50 psarobe New Issue
2008-10-20 11:50 psarobe Assigned To => cromero
2008-10-20 11:50 psarobe Status new => scheduled
2008-11-10 13:04 cromero Assigned To cromero => rafaroda
2008-11-13 21:59 rafaroda Assigned To rafaroda => pheenan
2009-03-24 10:52 AinhoaPagola Assigned To pheenan => gmauleon
2009-06-09 18:42 networkb Reporter jacoboGiralt => networkb
2009-06-09 18:42 networkb Priority normal => immediate
2009-06-09 18:42 networkb Proposed Solution updated
2009-06-12 12:28 gmauleon Note Added: 0017248
2009-06-12 12:40 gmauleon Assigned To gmauleon => iciordia
2009-06-15 15:33 iciordia Note Added: 0017311
2009-06-15 15:33 iciordia Status scheduled => feedback
2009-06-16 11:04 iciordia Assigned To iciordia => dbaz
2009-06-16 11:05 iciordia Status feedback => scheduled
2009-06-16 11:05 iciordia Note Added: 0017339
2009-06-16 11:05 iciordia fix_in_branch 2.40 => pi
2009-06-16 12:54 dbaz Note Added: 0017344
2009-06-16 12:55 dbaz Assigned To dbaz => networkb
2009-06-16 13:13 dbaz Assigned To networkb => dbaz
2009-06-16 14:08 networkb Note Added: 0017350
2009-06-16 19:33 dbaz Note Added: 0017365
2009-06-16 19:33 dbaz Relationship added related to 0007025
2009-06-16 20:01 dbaz Note Added: 0017368
2009-06-17 11:09 dbaz Assigned To dbaz => iperdomo
2009-06-17 15:07 iperdomo Note Added: 0017385
2009-06-17 15:07 iperdomo File Added: directprint.png
2009-06-18 15:58 rafaroda Note Added: 0017427
2009-06-18 16:30 iperdomo Note Added: 0017429
2009-06-19 09:55 hgbot Checkin
2009-06-19 09:55 hgbot Note Added: 0017460
2009-06-19 09:55 hgbot Status scheduled => resolved
2009-06-19 09:55 hgbot Resolution open => fixed
2009-06-19 09:55 hgbot Fixed in SCM revision => http://code.openbravo.com/erp/stable/2.40/rev/ef8ec130023e5fc7ceee77252da21ee1342dcbe8 [^]
2009-07-10 13:49 sureshbabu Status resolved => closed
2009-07-10 13:49 sureshbabu Note Added: 0018103
2009-07-10 13:49 sureshbabu Fixed in Version => 2.40MP7

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