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ID
0055906
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2024-07-03 14:472024-08-09 08:04
ReporterDaria_ShView Statuspublic 
Assigned ToSABARINATH P 
PrioritynormalResolutionduplicateFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055906: [24q3] The 'Order Paid' status is shown instead of 'Return Refunded' if the order was returned and reopened

DescriptionIf an order is created in Vall Blanca Store, a verified return is made at Orhi Store, and the order is then reopened, the status will display as 'Order Paid' instead of 'Return Refunded'

The Cross Store configurations in backoffice:
In the 'Organization' window:
- Open 'Vall Blanca Store' → Move to 'Retail Configuration' section:
- Select 'White Valley Spain S.A' in 'Cross Store Organization' field
- Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field
- Set 'Group' in 'Retail Organization Type' field
Steps To Reproduce1.Log in to VBS-2 (username:vallblanca/password:openbravo)
2.Sell any product
3.Log in to OS-1 (username:orhi/password:openbravo)
4.Go to Orders
5.Click 'Add Filter' button
6.Select 'All Stores' filter from the 'Store' filter drop down
7.Select the Order created in Vall Blanca Store
8.Perform 'Verified Return' option to this order
9.Refund the Order using 'Cash' payment method → Push 'Done' button
10.Go to Orders → Open 'Refunded Return'
11.Pay attention to Refund status

Actual result: The 'Order Paid' status is shown instead of 'Return Refunded'
Expected result: The 'Return Refunded' status is shown instead of 'Order Paid'
TagsNo tags attached.
Attached Filespng file icon Screenshot_34.png [^] (89,636 bytes) 2024-07-03 14:47


png file icon Screenshot_35.png [^] (70,838 bytes) 2024-07-03 14:49

- Relationships [ Relation Graph ] [ Dependency Graph ]
duplicate of defect 0053253 scheduledranjith_qualiantech_com Return status is different according to the store 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2024-07-03 14:47 Daria_Sh New Issue
2024-07-03 14:47 Daria_Sh Assigned To => Retail
2024-07-03 14:47 Daria_Sh File Added: Screenshot_34.png
2024-07-03 14:47 Daria_Sh Triggers an Emergency Pack => No
2024-07-03 14:49 Daria_Sh File Added: Screenshot_35.png
2024-08-09 07:26 SABARINATH P Assigned To Retail => SABARINATH P
2024-08-09 07:27 SABARINATH P Relationship added duplicate of 0053253
2024-08-09 07:27 SABARINATH P Status new => scheduled
2024-08-09 07:28 SABARINATH P Status scheduled => resolved
2024-08-09 07:28 SABARINATH P Resolution open => fixed
2024-08-09 07:28 SABARINATH P Status resolved => new
2024-08-09 07:28 SABARINATH P Resolution fixed => open
2024-08-09 07:28 SABARINATH P Status new => scheduled
2024-08-09 08:04 marvintm Review Assigned To => marvintm
2024-08-09 08:04 marvintm Status scheduled => closed
2024-08-09 08:04 marvintm Resolution open => duplicate

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