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ID | ||||||||
0055906 | ||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
defect | [POS2] POS | minor | have not tried | 2024-07-03 14:47 | 2024-08-09 08:04 | |||
Reporter | Daria_Sh | View Status | public | |||||
Assigned To | SABARINATH P | |||||||
Priority | normal | Resolution | duplicate | Fixed in Version | ||||
Status | closed | Fix in branch | Fixed in SCM revision | |||||
Projection | none | ETA | none | Target Version | ||||
OS | Any | Database | Any | Java version | ||||
OS Version | Database version | Ant version | ||||||
Product Version | SCM revision | |||||||
Review Assigned To | marvintm | |||||||
Regression level | ||||||||
Regression date | ||||||||
Regression introduced in release | ||||||||
Regression introduced by commit | ||||||||
Triggers an Emergency Pack | No | |||||||
Summary | 0055906: [24q3] The 'Order Paid' status is shown instead of 'Return Refunded' if the order was returned and reopened | |||||||
Description | If an order is created in Vall Blanca Store, a verified return is made at Orhi Store, and the order is then reopened, the status will display as 'Order Paid' instead of 'Return Refunded' The Cross Store configurations in backoffice: In the 'Organization' window: - Open 'Vall Blanca Store' → Move to 'Retail Configuration' section: - Select 'White Valley Spain S.A' in 'Cross Store Organization' field - Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field - Set 'Group' in 'Retail Organization Type' field | |||||||
Steps To Reproduce | 1.Log in to VBS-2 (username:vallblanca/password:openbravo) 2.Sell any product 3.Log in to OS-1 (username:orhi/password:openbravo) 4.Go to Orders 5.Click 'Add Filter' button 6.Select 'All Stores' filter from the 'Store' filter drop down 7.Select the Order created in Vall Blanca Store 8.Perform 'Verified Return' option to this order 9.Refund the Order using 'Cash' payment method → Push 'Done' button 10.Go to Orders → Open 'Refunded Return' 11.Pay attention to Refund status Actual result: The 'Order Paid' status is shown instead of 'Return Refunded' Expected result: The 'Return Refunded' status is shown instead of 'Order Paid' | |||||||
Tags | No tags attached. | |||||||
Attached Files | ![]() ![]() | |||||||
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Date Modified | Username | Field | Change |
2024-07-03 14:47 | Daria_Sh | New Issue | |
2024-07-03 14:47 | Daria_Sh | Assigned To | => Retail |
2024-07-03 14:47 | Daria_Sh | File Added: Screenshot_34.png | |
2024-07-03 14:47 | Daria_Sh | Triggers an Emergency Pack | => No |
2024-07-03 14:49 | Daria_Sh | File Added: Screenshot_35.png | |
2024-08-09 07:26 | SABARINATH P | Assigned To | Retail => SABARINATH P |
2024-08-09 07:27 | SABARINATH P | Relationship added | duplicate of 0053253 |
2024-08-09 07:27 | SABARINATH P | Status | new => scheduled |
2024-08-09 07:28 | SABARINATH P | Status | scheduled => resolved |
2024-08-09 07:28 | SABARINATH P | Resolution | open => fixed |
2024-08-09 07:28 | SABARINATH P | Status | resolved => new |
2024-08-09 07:28 | SABARINATH P | Resolution | fixed => open |
2024-08-09 07:28 | SABARINATH P | Status | new => scheduled |
2024-08-09 08:04 | marvintm | Review Assigned To | => marvintm |
2024-08-09 08:04 | marvintm | Status | scheduled => closed |
2024-08-09 08:04 | marvintm | Resolution | open => duplicate |
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