Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0055906POS2POSpublic2024-07-03 14:472024-08-09 08:04
ReporterDaria_Sh 
Assigned ToSABARINATH P 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0055906: [24q3] The 'Order Paid' status is shown instead of 'Return Refunded' if the order was returned and reopened
DescriptionIf an order is created in Vall Blanca Store, a verified return is made at Orhi Store, and the order is then reopened, the status will display as 'Order Paid' instead of 'Return Refunded'

The Cross Store configurations in backoffice:
In the 'Organization' window:
- Open 'Vall Blanca Store' → Move to 'Retail Configuration' section:
- Select 'White Valley Spain S.A' in 'Cross Store Organization' field
- Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field
- Set 'Group' in 'Retail Organization Type' field
Steps To Reproduce1.Log in to VBS-2 (username:vallblanca/password:openbravo)
2.Sell any product
3.Log in to OS-1 (username:orhi/password:openbravo)
4.Go to Orders
5.Click 'Add Filter' button
6.Select 'All Stores' filter from the 'Store' filter drop down
7.Select the Order created in Vall Blanca Store
8.Perform 'Verified Return' option to this order
9.Refund the Order using 'Cash' payment method → Push 'Done' button
10.Go to Orders → Open 'Refunded Return'
11.Pay attention to Refund status

Actual result: The 'Order Paid' status is shown instead of 'Return Refunded'
Expected result: The 'Return Refunded' status is shown instead of 'Order Paid'
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0053253 scheduled ranjith_qualiantech_com Return status is different according to the store 
Attached Filespng Screenshot_34.png (89,636) 2024-07-03 14:47
https://issues.openbravo.com/file_download.php?file_id=19974&type=bug
png

png Screenshot_35.png (70,838) 2024-07-03 14:49
https://issues.openbravo.com/file_download.php?file_id=19975&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-07-03 14:47Daria_ShNew Issue
2024-07-03 14:47Daria_ShAssigned To => Retail
2024-07-03 14:47Daria_ShFile Added: Screenshot_34.png
2024-07-03 14:47Daria_ShTriggers an Emergency Pack => No
2024-07-03 14:49Daria_ShFile Added: Screenshot_35.png
2024-08-09 07:26SABARINATH PAssigned ToRetail => SABARINATH P
2024-08-09 07:27SABARINATH PRelationship addedduplicate of 0053253
2024-08-09 07:27SABARINATH PStatusnew => scheduled
2024-08-09 07:28SABARINATH PStatusscheduled => resolved
2024-08-09 07:28SABARINATH PResolutionopen => fixed
2024-08-09 07:28SABARINATH PStatusresolved => new
2024-08-09 07:28SABARINATH PResolutionfixed => open
2024-08-09 07:28SABARINATH PStatusnew => scheduled
2024-08-09 08:04marvintmReview Assigned To => marvintm
2024-08-09 08:04marvintmStatusscheduled => closed
2024-08-09 08:04marvintmResolutionopen => duplicate

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