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| ID | ||||||||
| 0055497 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Gift cards and gift vouchers | major | always | 2024-05-15 16:58 | 2024-09-12 08:32 | |||
| Reporter | ivazquez | View Status | public | |||||
| Assigned To | SABARINATH P | |||||||
| Priority | high | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | pi | SCM revision | ||||||
| Review Assigned To | guillermogil | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0055497: Error when printing Gift Card ticket with custom template | |||||||
| Description | If you create a new module in which you have a custom template for the Gift Cards template, even if you have everything set correctly the POS will return the following error: "Unknown template with resource path: ../../../../name.xml" Reproduced in the latest version in a local environment | |||||||
| Steps To Reproduce | Backoffice: -Create a new template module containing a new gift card template. -Go to the “Print Templates” window as System Administrator and create a new one of the type “Gift Card Template”, make sure to set the path correctly. -Switch to client, go to the Products window, and look for the gift card type product. -Check the “Print Gift Card” option and set the “Gift Card Template” field with the custom template created in previous steps. WebPOS: Refresh the Web Pos so that the changes are affected. Find the Gift Card and try to print it You will see the error in red at the bottom left. All these steps are attached to the issue as images. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  FirstStep.png [^] (42,732 bytes) 2024-05-15 16:59
SecondStep.png [^] (110,872 bytes) 2024-05-15 16:59
ThirdStep.png [^] (73,444 bytes) 2024-05-15 16:59
FourthStep.png [^] (11,623 bytes) 2024-05-15 16:59
 issueGiftCardTemplate.mp4 [^] (2,063,315 bytes) 2024-05-17 14:53 | |||||||
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[ Dependency Graph ]
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(0164716) hgbot (developer) 2024-05-16 15:16 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/333 [^] |
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(0164731) hgbot (developer) 2024-05-17 09:16 |
Directly closing issue as related merge request is already approved. Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards [^] Changeset: 46698870a6c6e97d6d2b89e29ac5b7c18ae0ea44 Author: Sabarinath <sabarinath.palanisamy.ext@openbravo.com> Date: 17-05-2024 10:49:34 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/commit/46698870a6c6e97d6d2b89e29ac5b7c18ae0ea44 [^] Fixed ISSUE-55497: OverWritten giftcard template which can accept any custom template. --- M web-jspack/org.openbravo.retail.giftcards/src/model/ticket/actions/CompleteTicketPostHooks.js M web-jspack/org.openbravo.retail.giftcards/src/model/ticket/actions/__test__/CompleteTicketPostHooks.test.js --- |
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(0164732) hgbot (developer) 2024-05-17 09:16 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/333 [^] |
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(0164756) ivazquez (developer) 2024-05-17 14:49 |
Dear Sabarinath, As we discussed via chat, the change only affects the flow when selling a new gift card, this point was solved. But if we do the flow explained in the steps to reproduce the ticket, the problem still occurs. Regards, Ignacio Vazquez |
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(0164757) ivazquez (developer) 2024-05-17 14:54 |
Attached video with the new tests |
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(0165515) hgbot (developer) 2024-06-04 10:53 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/344 [^] |
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(0165754) hgbot (developer) 2024-06-11 06:10 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/344 [^] |
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(0165755) hgbot (developer) 2024-06-11 06:10 |
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards [^] Changeset: ef3b784253644b412ad68ca7e928a0f1c5010d24 Author: Sabarinath <sabarinath.palanisamy.ext@openbravo.com> Date: 04-06-2024 14:23:43 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/commit/ef3b784253644b412ad68ca7e928a0f1c5010d24 [^] Related ISSUE-55497: Overwritten customised giftcard template. --- M web-jspack/org.openbravo.retail.giftcards/src/model/giftcard/actions/SendPrintGiftCardMessageActionPreparation.js M web-jspack/org.openbravo.retail.giftcards/src/model/giftcard/actions/__test__/SendPrintGiftCardMessageActionPreparation.test.js --- |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-05-15 16:58 | ivazquez | New Issue | |
| 2024-05-15 16:58 | ivazquez | Assigned To | => Retail |
| 2024-05-15 16:58 | ivazquez | Triggers an Emergency Pack | => No |
| 2024-05-15 16:59 | ivazquez | File Added: FirstStep.png | |
| 2024-05-15 16:59 | ivazquez | File Added: SecondStep.png | |
| 2024-05-15 16:59 | ivazquez | File Added: ThirdStep.png | |
| 2024-05-15 16:59 | ivazquez | File Added: FourthStep.png | |
| 2024-05-15 17:31 | Practics | Issue Monitored: Practics | |
| 2024-05-15 17:58 | guillermogil | Status | new => acknowledged |
| 2024-05-15 18:18 | sreehari | Assigned To | Retail => sreehari |
| 2024-05-15 18:18 | sreehari | Status | acknowledged => scheduled |
| 2024-05-16 10:30 | SABARINATH P | Assigned To | sreehari => SABARINATH P |
| 2024-05-16 15:16 | hgbot | Note Added: 0164716 | |
| 2024-05-17 09:16 | hgbot | Resolution | open => fixed |
| 2024-05-17 09:16 | hgbot | Status | scheduled => closed |
| 2024-05-17 09:16 | hgbot | Note Added: 0164731 | |
| 2024-05-17 09:16 | hgbot | Note Added: 0164732 | |
| 2024-05-17 14:48 | ivazquez | Status | closed => new |
| 2024-05-17 14:49 | ivazquez | Note Added: 0164756 | |
| 2024-05-17 14:52 | ivazquez | File Added: issueGiftCardTemplate.gif | |
| 2024-05-17 14:52 | ivazquez | File Deleted: issueGiftCardTemplate.gif | |
| 2024-05-17 14:53 | ivazquez | File Added: issueGiftCardTemplate.mp4 | |
| 2024-05-17 14:54 | ivazquez | Note Added: 0164757 | |
| 2024-05-17 15:02 | SABARINATH P | Status | new => scheduled |
| 2024-06-04 10:53 | hgbot | Note Added: 0165515 | |
| 2024-06-11 06:10 | hgbot | Note Added: 0165754 | |
| 2024-06-11 06:10 | hgbot | Note Added: 0165755 | |
| 2024-06-11 06:10 | guillermogil | Status | scheduled => resolved |
| 2024-06-11 06:10 | guillermogil | Fixed in Version | => RR24Q3 |
| 2024-06-11 06:10 | guillermogil | Status | resolved => closed |
| 2024-09-12 06:41 | guillermogil | Relationship added | has duplicate 0056421 |
| 2024-09-12 08:30 | Rajesh_18 | Status | closed => new |
| 2024-09-12 08:30 | Rajesh_18 | Resolution | fixed => open |
| 2024-09-12 08:30 | Rajesh_18 | Fixed in Version | RR24Q3 => |
| 2024-09-12 08:31 | Rajesh_18 | Status | new => scheduled |
| 2024-09-12 08:31 | Rajesh_18 | Assigned To | SABARINATH P => Rajesh_18 |
| 2024-09-12 08:31 | Rajesh_18 | Assigned To | Rajesh_18 => SABARINATH P |
| 2024-09-12 08:32 | Rajesh_18 | Status | scheduled => resolved |
| 2024-09-12 08:32 | Rajesh_18 | Resolution | open => fixed |
| 2024-09-12 08:32 | Rajesh_18 | Review Assigned To | => guillermogil |
| 2024-09-12 08:32 | Rajesh_18 | Status | resolved => closed |
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Issue History |
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