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ID
0055460
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-05-10 16:532024-05-10 16:53
ReporterDaria_ShView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055460: Mismatched currency signs (EUR and USD) is shown on the printed ticket when selling a Gift Card

DescriptionWhen configuring a gift card as a negative line in the Backoffice and using the 'USA Cash' payment method during its sale in the POS, the printed ticket will display an incorrect total


Pre-configurations:
1.Ensure Hardware manager is launched
2.Ensure 'USA Cash' currency is applied in POS
3.'Channel Touchpoint type' window of Backoffice:
In the 'POS Document Delivery methods Configuration' section select the following:
- Show Document Delivery methods: ✔
- Print: ✔
4.Configure Gift Card as a negative line in 'Product' window of Backoffice:

Click Ctrl + D to create a new product → Specify the following values:

- Search Key: GC1
- Name: Gift Card
- UOM: Unit
- Tax Category: IVA Normal
- Product Category: Backpacks & Travel
- Purchase: ✔
- Sale: ✔
- Stocked: unselected
- Product Type: Item
- Active: ✔
- Returnable: ✔
- POS Properties section:
- Grouped Product: unselected
- Show Characteristics Description: ✔
- Gift card Type: Gift Card
- Gift Card sale excluded of invoicing: unselected
- Gift Card redemption type: As negative line
- Taxable Gift Card: ✔
- Print Gift Card ✔
- Gift Card Template: Default Gift Card Template
- Allow Anonymous Sale: ✔

Click Ctrl+S to save the changes
Steps To Reproduce1.Go to POS (login:vallblanca/password:openbravo)
2.Add Gift Card product to the Order → Specify the following:
 -Expiration date: Today + 5 days
 -Identifier: GC1
 -Initial balance: 50 €
3.Push 'Finish' button → Click 'Pay' button
4.Push 'USD $' currency button in the top right
5.Select 'USA Cash' payment method
6.Push 'Done' button → Select 'Print' receipt delivery
7.Pay attention to 'USA Cash' value in Hardware Manager

Actual Result: Euro sign is shown instead of USD
Expected result: Sign corresponds to the displayed currency
TagsNo tags attached.
Attached Filespng file icon Screenshot_40.png [^] (51,989 bytes) 2024-05-10 16:53

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-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2024-05-10 16:53 Daria_Sh New Issue
2024-05-10 16:53 Daria_Sh Assigned To => Retail
2024-05-10 16:53 Daria_Sh File Added: Screenshot_40.png
2024-05-10 16:53 Daria_Sh Triggers an Emergency Pack => No


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