Openbravo Issue Tracking System - POS2
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0055460POS2POSpublic2024-05-10 16:532024-05-10 16:53
Daria_Sh 
Retail 
normalminoralways
newopen 
5
 
 
No
0055460: Mismatched currency signs (EUR and USD) is shown on the printed ticket when selling a Gift Card
When configuring a gift card as a negative line in the Backoffice and using the 'USA Cash' payment method during its sale in the POS, the printed ticket will display an incorrect total


Pre-configurations:
1.Ensure Hardware manager is launched
2.Ensure 'USA Cash' currency is applied in POS
3.'Channel Touchpoint type' window of Backoffice:
In the 'POS Document Delivery methods Configuration' section select the following:
- Show Document Delivery methods: ✔
- Print: ✔
4.Configure Gift Card as a negative line in 'Product' window of Backoffice:

Click Ctrl + D to create a new product → Specify the following values:

- Search Key: GC1
- Name: Gift Card
- UOM: Unit
- Tax Category: IVA Normal
- Product Category: Backpacks & Travel
- Purchase: ✔
- Sale: ✔
- Stocked: unselected
- Product Type: Item
- Active: ✔
- Returnable: ✔
- POS Properties section:
- Grouped Product: unselected
- Show Characteristics Description: ✔
- Gift card Type: Gift Card
- Gift Card sale excluded of invoicing: unselected
- Gift Card redemption type: As negative line
- Taxable Gift Card: ✔
- Print Gift Card ✔
- Gift Card Template: Default Gift Card Template
- Allow Anonymous Sale: ✔

Click Ctrl+S to save the changes
1.Go to POS (login:vallblanca/password:openbravo)
2.Add Gift Card product to the Order → Specify the following:
 -Expiration date: Today + 5 days
 -Identifier: GC1
 -Initial balance: 50 €
3.Push 'Finish' button → Click 'Pay' button
4.Push 'USD $' currency button in the top right
5.Select 'USA Cash' payment method
6.Push 'Done' button → Select 'Print' receipt delivery
7.Pay attention to 'USA Cash' value in Hardware Manager

Actual Result: Euro sign is shown instead of USD
Expected result: Sign corresponds to the displayed currency
No tags attached.
png Screenshot_40.png (51,989) 2024-05-10 16:53
https://issues.openbravo.com/file_download.php?file_id=19762&type=bug
png
Issue History
2024-05-10 16:53Daria_ShNew Issue
2024-05-10 16:53Daria_ShAssigned To => Retail
2024-05-10 16:53Daria_ShFile Added: Screenshot_40.png
2024-05-10 16:53Daria_ShTriggers an Emergency Pack => No

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