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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorsometimes2023-10-18 15:442023-11-08 12:50
Reporterxabier_eguesView Statuspublic 
Assigned Toxabier_egues 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0053704: close store popup shows when doing a cashup with other tills open

Descriptionwhen doing a cashup with other tills open in the store, a popup shows saying that all other tills are closed and allows to close the store. If we close the store it forcefully closes every other session.
Steps To Reproducein one till, log in as vallblanca and leave it open.

in another till log in as vallblanca and click on the menu button

click the till submenu button

click the close till button

in the 'cashup step 1 of 3' click the 'next' button

in the 'cashup step 2 of 3' click the 'next' button

in the 'cashup step 3 of 3' click the 'next' button

then, a popup will appear saying "The Cash Up process was completed successfully and this was the last till left opened. Do you want to close the store?" even though there is another open till (should not happen)

click the 'yes' button in the popup

you will see another popup saying that the store has been closed correctly

click the 'ok' button in the popup

in the till we previously let open there should be a popup saying 'unrecoverable session' and the till should be offline

verify that the first till we opened is now not working
TagsNo tags attached.
Attached Filespng file icon errorUnrecoverableSession1.png [^] (168,279 bytes) 2023-10-19 17:03

png file icon errorUnrecoveraableSession2.png [^] (115,779 bytes) 2023-10-19 17:04

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
plujan (manager)
2023-10-18 16:02
edited on: 2023-11-08 12:27

Assigned within QA team to double check the environment setup

xabier_egues (developer)
2023-11-08 12:32

issue disappeared after an install.source, but it is unclear if this solved some installation error or if it simply resetted the actions performed during the QA cycle and the error can still be reproduced given the right circumstances

- Issue History
Date Modified Username Field Change
2023-10-18 15:44 xabier_egues New Issue
2023-10-18 15:44 xabier_egues Assigned To => Retail
2023-10-18 15:44 xabier_egues Triggers an Emergency Pack => No
2023-10-18 15:45 xabier_egues Description Updated View Revisions
2023-10-18 16:01 plujan Assigned To Retail => lorenzofidalgo
2023-10-18 16:02 plujan Note Added: 0156014
2023-10-19 17:03 xabier_egues File Added: errorUnrecoverableSession1.png
2023-10-19 17:04 xabier_egues File Added: errorUnrecoveraableSession2.png
2023-10-19 17:49 xabier_egues Steps to Reproduce Updated View Revisions
2023-11-08 12:27 xabier_egues Note Edited: 0156014 View Revisions
2023-11-08 12:28 xabier_egues Reproducibility have not tried => sometimes
2023-11-08 12:32 xabier_egues Note Added: 0156917
2023-11-08 12:50 lorenzofidalgo Assigned To lorenzofidalgo => xabier_egues

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