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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2023-08-02 13:332024-04-05 08:29
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRajesh_18 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0053140: [23Q3] Cross Store Verified Returns are not possible from Orders window and throws an error but it is possible from other flow

DescriptionTrying to do a Cross Store Verified Return from Orders window throws an error with the following message: "Only receipts from same store can be returned".
This flow can be done from main POS2 window with no Error.
Steps To Reproduce0-Be sure you have a context with Cross Store configured and, at least, two different Stores available to work this flows (e.g. Orhi Store and Vall Blanca Store).
1-Login Vall Blanca Store terminal (e.g. VBS-2) as vallblanca.
2-Add 1x Avalanche transceiver to the ticket and complete the sell.
3-Login Orhi Store terminal (e.g. OS-1) as vallblanca.
4-Go to Orders window and, at the top right of the screen, click "Add Filter" button. Select "Store" and (All Stores).
5-The ticket created in step 2 should be there. In that row, click the 3 dots button and click Verified Returns option. DEFECT: An error will be thrown containing the following message: "Only receipts from same store can be returned".
6-Now, click in the row instead of the 3 dots button to load the ticket (click OK if confirmation is required).
7-In the main POS2 window, at the bottom of the ticket, click the 3 dots button and click "Verified Returns" option. Now, it is possible to do it.
TagsNo tags attached.
Attached Filespng file icon CrossStoreReturn.png [^] (165,992 bytes) 2023-08-02 13:33

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
Daria_Sh (developer)
2024-04-03 16:19
edited on: 2024-04-03 16:21

The issue is reproducible in livebuilds, but on the contrary: when the order is created in the Orhi store but returned in the Vall Blanca store

hgbot (developer)
2024-04-05 08:29

Merge Request created: [^]

- Issue History
Date Modified Username Field Change
2023-08-02 13:33 lorenzofidalgo New Issue
2023-08-02 13:33 lorenzofidalgo Assigned To => Retail
2023-08-02 13:33 lorenzofidalgo File Added: CrossStoreReturn.png
2023-08-02 13:33 lorenzofidalgo Triggers an Emergency Pack => No
2023-09-12 13:02 Rajesh_18 Assigned To Retail => Rajesh_18
2023-09-12 13:02 Rajesh_18 Status new => scheduled
2024-04-03 14:51 Daria_Sh Note Added: 0162815
2024-04-03 14:51 Daria_Sh Status scheduled => closed
2024-04-03 14:51 Daria_Sh Resolution open => fixed
2024-04-03 16:17 Daria_Sh Note Deleted: 0162815
2024-04-03 16:17 Daria_Sh Status closed => new
2024-04-03 16:17 Daria_Sh Resolution fixed => open
2024-04-03 16:19 Daria_Sh Note Added: 0162818
2024-04-03 16:21 Daria_Sh Note Edited: 0162818 View Revisions
2024-04-03 16:21 Daria_Sh Note Edited: 0162818 View Revisions
2024-04-05 08:29 hgbot Note Added: 0162863

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