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| ID | ||||||||||||
| 0053140 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | always | 2023-08-02 13:33 | 2024-04-05 08:29 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Rajesh_18 | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0053140: [23Q3] Cross Store Verified Returns are not possible from Orders window and throws an error but it is possible from other flow | |||||||||||
| Description | Trying to do a Cross Store Verified Return from Orders window throws an error with the following message: "Only receipts from same store can be returned". This flow can be done from main POS2 window with no Error. | |||||||||||
| Steps To Reproduce | 0-Be sure you have a context with Cross Store configured and, at least, two different Stores available to work this flows (e.g. Orhi Store and Vall Blanca Store). 1-Login Vall Blanca Store terminal (e.g. VBS-2) as vallblanca. 2-Add 1x Avalanche transceiver to the ticket and complete the sell. 3-Login Orhi Store terminal (e.g. OS-1) as vallblanca. 4-Go to Orders window and, at the top right of the screen, click "Add Filter" button. Select "Store" and (All Stores). 5-The ticket created in step 2 should be there. In that row, click the 3 dots button and click Verified Returns option. DEFECT: An error will be thrown containing the following message: "Only receipts from same store can be returned". 6-Now, click in the row instead of the 3 dots button to load the ticket (click OK if confirmation is required). 7-In the main POS2 window, at the bottom of the ticket, click the 3 dots button and click "Verified Returns" option. Now, it is possible to do it. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  CrossStoreReturn.png [^] (165,992 bytes) 2023-08-02 13:33
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(0162818) Daria_Sh (developer) 2024-04-03 16:19 edited on: 2024-04-03 16:21 |
The issue is reproducible in livebuilds, but on the contrary: when the order is created in the Orhi store but returned in the Vall Blanca store |
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(0162863) hgbot (developer) 2024-04-05 08:29 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2546 [^] |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-08-02 13:33 | lorenzofidalgo | New Issue | |
| 2023-08-02 13:33 | lorenzofidalgo | Assigned To | => Retail |
| 2023-08-02 13:33 | lorenzofidalgo | File Added: CrossStoreReturn.png | |
| 2023-08-02 13:33 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2023-09-12 13:02 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2023-09-12 13:02 | Rajesh_18 | Status | new => scheduled |
| 2024-04-03 14:51 | Daria_Sh | Note Added: 0162815 | |
| 2024-04-03 14:51 | Daria_Sh | Status | scheduled => closed |
| 2024-04-03 14:51 | Daria_Sh | Resolution | open => fixed |
| 2024-04-03 16:17 | Daria_Sh | Note Deleted: 0162815 | |
| 2024-04-03 16:17 | Daria_Sh | Status | closed => new |
| 2024-04-03 16:17 | Daria_Sh | Resolution | fixed => open |
| 2024-04-03 16:19 | Daria_Sh | Note Added: 0162818 | |
| 2024-04-03 16:21 | Daria_Sh | Note Edited: 0162818 | View Revisions |
| 2024-04-03 16:21 | Daria_Sh | Note Edited: 0162818 | View Revisions |
| 2024-04-05 08:29 | hgbot | Note Added: 0162863 | |
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