Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053140 | POS2 | POS | public | 2023-08-02 13:33 | 2024-04-05 08:29 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Rajesh_18 | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053140: [23Q3] Cross Store Verified Returns are not possible from Orders window and throws an error but it is possible from other flow |
| Description | Trying to do a Cross Store Verified Return from Orders window throws an error with the following message: "Only receipts from same store can be returned".
This flow can be done from main POS2 window with no Error. |
| Steps To Reproduce | 0-Be sure you have a context with Cross Store configured and, at least, two different Stores available to work this flows (e.g. Orhi Store and Vall Blanca Store).
1-Login Vall Blanca Store terminal (e.g. VBS-2) as vallblanca.
2-Add 1x Avalanche transceiver to the ticket and complete the sell.
3-Login Orhi Store terminal (e.g. OS-1) as vallblanca.
4-Go to Orders window and, at the top right of the screen, click "Add Filter" button. Select "Store" and (All Stores).
5-The ticket created in step 2 should be there. In that row, click the 3 dots button and click Verified Returns option. DEFECT: An error will be thrown containing the following message: "Only receipts from same store can be returned".
6-Now, click in the row instead of the 3 dots button to load the ticket (click OK if confirmation is required).
7-In the main POS2 window, at the bottom of the ticket, click the 3 dots button and click "Verified Returns" option. Now, it is possible to do it. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  CrossStoreReturn.png (165,992) 2023-08-02 13:33
https://issues.openbravo.com/file_download.php?file_id=18837&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-08-02 13:33 | lorenzofidalgo | New Issue | |
| 2023-08-02 13:33 | lorenzofidalgo | Assigned To | => Retail |
| 2023-08-02 13:33 | lorenzofidalgo | File Added: CrossStoreReturn.png | |
| 2023-08-02 13:33 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2023-09-12 13:02 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2023-09-12 13:02 | Rajesh_18 | Status | new => scheduled |
| 2024-04-03 14:51 | Daria_Sh | Note Added: 0162815 | |
| 2024-04-03 14:51 | Daria_Sh | Status | scheduled => closed |
| 2024-04-03 14:51 | Daria_Sh | Resolution | open => fixed |
| 2024-04-03 16:17 | Daria_Sh | Note Deleted: 0162815 | |
| 2024-04-03 16:17 | Daria_Sh | Status | closed => new |
| 2024-04-03 16:17 | Daria_Sh | Resolution | fixed => open |
| 2024-04-03 16:19 | Daria_Sh | Note Added: 0162818 | |
| 2024-04-03 16:21 | Daria_Sh | Note Edited: 0162818 | bug_revision_view_page.php?bugnote_id=0162818#r27761 |
| 2024-04-03 16:21 | Daria_Sh | Note Edited: 0162818 | bug_revision_view_page.php?bugnote_id=0162818#r27762 |
| 2024-04-05 08:29 | hgbot | Note Added: 0162863 | |