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TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Retail Modules] Cash Managementmajoralways2023-06-20 11:252024-07-19 12:20
Reporterwilliam_vermerschView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionRR20Q3.4SCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0052787: Payment amount is not removed from safebox count when using Cash Management Event


When doing a Cash Management Event (withdrawal) with a payment that is not cash in a safebox, and when that payment has been defined as "Count per amount", then the amount withdrawal is still proposed in the safebox count interface.

This issue is present on Weldom environment (using envelopes), I couldn't reproduce the same configuration on the livebuilds, but it seems that there we no customization for the count per amount part.

We can schedule a meet if necessary.
Steps To ReproduceLog to the POS
Define a safebox (allowing check payment)
(New ticket)
Select a product
Pay the ticket by check
(New ticket)
Select another product (different price)
Pay the ticket by check
Do a cash management
Withdraw the amount of the first payment
Create an envelope
Count the safebox
In the counting step of the check payment, the 2 payments are present
Proposed SolutionThis is probably due on how the count per amount is working
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
guilleaer (manager)
2023-07-17 11:17

After analyzing the issue we are moving it to feature request:
-> An integration with "count per amount" is required for cash management. When drop/deposit operations are performed with this kind of payment methods it is needed to indicate which kind of items are being used. It is the only way that we have to keep the count correct

- Issue History
Date Modified Username Field Change
2023-06-20 11:25 william_vermersch New Issue
2023-06-20 11:25 william_vermersch Assigned To => Retail
2023-06-20 11:25 william_vermersch Triggers an Emergency Pack => No
2023-07-05 12:23 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2023-07-05 12:23 ranjith_qualiantech_com Status new => scheduled
2023-07-07 12:35 ranjith_qualiantech_com Status scheduled => feedback
2023-07-17 11:17 guilleaer Note Added: 0152549
2023-07-17 11:17 guilleaer Status feedback => new
2023-07-17 11:17 guilleaer Type defect => feature request
2023-07-17 11:20 ranjith_qualiantech_com Assigned To ranjith_qualiantech_com => Retail

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