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ID
0052718
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2023-06-09 16:032023-06-20 14:29
Reportercharlotte_vasseurView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0052718: [CROSS STORE] [Verified return] Error 'Order not found' when opening a cross store return on the store of the return

DescriptionError ‘Order not found’ on a cross store return when opening it even if the return was actually made on that store because of role
Steps To ReproduceConfigure stores Vall Boi and Vall Blanca to do cross store
(window 'Organization', 'Cross Store Organization' = 'White Valley Spain S.A' for both - see Organization cross store.png)

Log in in POS in a touchpoint of store Vall Blanca (VBS2-1)
Use role 'VallBlancaManual' that doesn't have access to organization Vall Boi
(see Role VallBlancaManual.png)

Open an order made on Vall Boi store
Finalize the verified return
In the BO, the organization for the verified return is Vall Boi and the touchpoint is the one of Vall Blanca
(see Return from customer cross store.png)

In POS of store Vall Blanca (VBS2-1)
Go to Orders
Search the previous verified return (via Store or document number)
Open it
=> Error 'Order not found' even if the return was actually made on Vall Blanca
(see Error POS cross store return.png)

It is because the role VallBlancaManual doesn’t have access to store Vall Boi
If we use role VallBlancaUser in POS, no error is displayed
TagsNo tags attached.
Attached Filespng file icon Organization cross store.png [^] (206,632 bytes) 2023-06-09 16:03


png file icon Role VallBlancaManual.png [^] (160,621 bytes) 2023-06-09 16:03


png file icon Return from customer cross store.png [^] (202,126 bytes) 2023-06-09 16:03


png file icon Error POS cross store return.png [^] (68,984 bytes) 2023-06-09 16:04

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to design defect 0052993 closedTriage Platform Conn original ticket not returned in verified returns user action extension 

-  Notes
(0151066)
hgbot (developer)
2023-06-12 17:49

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1240 [^]
(0151381)
hgbot (developer)
2023-06-20 14:29

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1240 [^]
(0151382)
hgbot (developer)
2023-06-20 14:29

 Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: 43b814057beb91984fbdd3555fd377bce586a5a6
Author: joan.borras <joan.borras@practicsbs.com>
Date: 20-06-2023 12:22:56
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/43b814057beb91984fbdd3555fd377bce586a5a6 [^]

Fixes ISSUE-52718: [CROSS STORE] [Verified return] Error 'Order not found' when opening a cross store return on the store of the return

---
M src/org/openbravo/retail/posterminal/PaidReceipts.java
---

- Issue History
Date Modified Username Field Change
2023-06-09 16:03 charlotte_vasseur New Issue
2023-06-09 16:03 charlotte_vasseur Assigned To => Retail
2023-06-09 16:03 charlotte_vasseur File Added: Organization cross store.png
2023-06-09 16:03 charlotte_vasseur Triggers an Emergency Pack => No
2023-06-09 16:03 charlotte_vasseur File Added: Role VallBlancaManual.png
2023-06-09 16:03 charlotte_vasseur File Added: Return from customer cross store.png
2023-06-09 16:04 charlotte_vasseur File Added: Error POS cross store return.png
2023-06-12 17:49 hgbot Merge Request Status => open
2023-06-12 17:49 hgbot Note Added: 0151066
2023-06-20 14:23 hgbot Merge Request Status open => approved
2023-06-20 14:29 hgbot Resolution open => fixed
2023-06-20 14:29 hgbot Status new => closed
2023-06-20 14:29 hgbot Note Added: 0151381
2023-06-20 14:29 hgbot Fixed in Version => RR23Q3
2023-06-20 14:29 hgbot Note Added: 0151382
2023-07-20 09:26 rafaroda Relationship added related to 0052993

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