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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajorhave not tried2023-05-17 12:032024-06-25 11:37
ReporteradrianromeroView Statuspublic 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Toguillermogil
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0052467: Better error management in case of Terminal Properties service fails

DescriptionIf the terminal properties service fails during the login the application gets stuck without any information to the cashier.
Steps To ReproduceCreate or modify a java class that extends JSONTerminalProperty to throw an OBException with a message

Login in Enyo POS and verify the POS cannot login but an error message is displayed to the cashier including the OBException message. This is the correct error management

Login in React POS and verify the POS cannot login and gets stuck in the login window

See screenshots attached

Proposed SolutionFollow the same behaviour as Enyo POS: Catch the exception and display a message to the cashier. Then when the cashier press OK, return to the login window
TagsNo tags attached.
Attached Filespng file icon Screenshot from 2023-05-17 11-55-29.png [^] (564,205 bytes) 2023-05-17 12:04
png file icon Screenshot from 2023-05-17 11-57-08.png [^] (197,705 bytes) 2023-05-17 12:04

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-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2023-05-17 12:03 adrianromero New Issue
2023-05-17 12:03 adrianromero Assigned To => Retail
2023-05-17 12:03 adrianromero Triggers an Emergency Pack => No
2023-05-17 12:04 adrianromero File Added: Screenshot from 2023-05-17 11-55-29.png
2023-05-17 12:04 adrianromero File Added: Screenshot from 2023-05-17 11-57-08.png
2024-06-17 08:26 guillermogil Status new => acknowledged
2024-06-25 08:13 SABARINATH P Assigned To Retail => SABARINATH P
2024-06-25 08:13 SABARINATH P Status acknowledged => scheduled
2024-06-25 11:37 SABARINATH P Review Assigned To => guillermogil
2024-06-25 11:37 SABARINATH P Status scheduled => closed
2024-06-25 11:37 SABARINATH P Resolution open => unable to reproduce

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