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| ID | ||||||||||||
| 0052467 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | have not tried | 2023-05-17 12:03 | 2023-05-17 12:04 | |||||||
| Reporter | adrianromero | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0052467: Better error management in case of Terminal Properties service fails | |||||||||||
| Description | If the terminal properties service fails during the login the application gets stuck without any information to the cashier. | |||||||||||
| Steps To Reproduce | Create or modify a java class that extends JSONTerminalProperty to throw an OBException with a message Login in Enyo POS and verify the POS cannot login but an error message is displayed to the cashier including the OBException message. This is the correct error management Login in React POS and verify the POS cannot login and gets stuck in the login window See screenshots attached | |||||||||||
| Proposed Solution | Follow the same behaviour as Enyo POS: Catch the exception and display a message to the cashier. Then when the cashier press OK, return to the login window | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  Screenshot from 2023-05-17 11-55-29.png [^] (564,205 bytes) 2023-05-17 12:04 Screenshot from 2023-05-17 11-57-08.png [^] (197,705 bytes) 2023-05-17 12:04
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-05-17 12:03 | adrianromero | New Issue | |
| 2023-05-17 12:03 | adrianromero | Assigned To | => Retail |
| 2023-05-17 12:03 | adrianromero | Triggers an Emergency Pack | => No |
| 2023-05-17 12:04 | adrianromero | File Added: Screenshot from 2023-05-17 11-55-29.png | |
| 2023-05-17 12:04 | adrianromero | File Added: Screenshot from 2023-05-17 11-57-08.png | |
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