Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0052467POS2POSpublic2023-05-17 12:032024-06-25 11:37
Reporteradrianromero 
Assigned ToSABARINATH P 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Toguillermogil
OBNetwork customerOBPS
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0052467: Better error management in case of Terminal Properties service fails
DescriptionIf the terminal properties service fails during the login the application gets stuck without any information to the cashier.
Steps To ReproduceCreate or modify a java class that extends JSONTerminalProperty to throw an OBException with a message

Login in Enyo POS and verify the POS cannot login but an error message is displayed to the cashier including the OBException message. This is the correct error management

Login in React POS and verify the POS cannot login and gets stuck in the login window

See screenshots attached

Proposed SolutionFollow the same behaviour as Enyo POS: Catch the exception and display a message to the cashier. Then when the cashier press OK, return to the login window
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Screenshot from 2023-05-17 11-55-29.png (564,205) 2023-05-17 12:04
https://issues.openbravo.com/file_download.php?file_id=18539&type=bug
png Screenshot from 2023-05-17 11-57-08.png (197,705) 2023-05-17 12:04
https://issues.openbravo.com/file_download.php?file_id=18540&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-05-17 12:03adrianromeroNew Issue
2023-05-17 12:03adrianromeroAssigned To => Retail
2023-05-17 12:03adrianromeroOBNetwork customer => OBPS
2023-05-17 12:03adrianromeroTriggers an Emergency Pack => No
2023-05-17 12:04adrianromeroFile Added: Screenshot from 2023-05-17 11-55-29.png
2023-05-17 12:04adrianromeroFile Added: Screenshot from 2023-05-17 11-57-08.png
2024-06-17 08:26guillermogilStatusnew => acknowledged
2024-06-25 08:13SABARINATH PAssigned ToRetail => SABARINATH P
2024-06-25 08:13SABARINATH PStatusacknowledged => scheduled
2024-06-25 11:37SABARINATH PReview Assigned To => guillermogil
2024-06-25 11:37SABARINATH PStatusscheduled => closed
2024-06-25 11:37SABARINATH PResolutionopen => unable to reproduce

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