Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0052140 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Send By Email | major | sometimes | 2023-04-17 17:02 | 2023-05-16 12:04 | |||
| Reporter | axelmercado | View Status | public | |||||
| Assigned To | ranjith_qualiantech_com | |||||||
| Priority | high | Resolution | fixed | Fixed in Version | RR23Q3 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | approved | |||||||
| Review Assigned To | marvintm | |||||||
| OBNetwork customer | OBPS | |||||||
| Support ticket | 62455 | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0052140: Problems with ticket size and formatting. | |||||||
| Description | When a customer has a printer larger than the base size of 44, the tickets are poorly printed and the lines are all moved. In this case a Practics customer has a printer size 48. Attached are samples of a ticket before and after the size change (before.pdf, after.pdf) The ticket sent by mail is with the lines moved and badly formatted, you can see in the example ticket.png and email.png. We think it is a problem with OB.UTIL.encodeXMLMultiLineComponent. | |||||||
| Steps To Reproduce | N/A | |||||||
| Proposed Solution | The parter has left his patch, although he believes it should be automatic based on the xml and not a fixed value. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  before.pdf [^] (9,569 bytes) 2023-04-17 17:03 after.pdf [^] (9,524 bytes) 2023-04-17 17:03 TextParser.diff [^] (601 bytes) 2023-04-17 17:08 [Show Content]
 ticket.png [^] (17,111 bytes) 2023-04-17 17:14
email.png [^] (28,572 bytes) 2023-04-17 17:14
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[ Dependency Graph ]
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(0148847) ranjith_qualiantech_com (viewer) 2023-04-25 12:51 |
Submitted MR https://gitlab.com/openbravo/customers/SHARED/org.openbravo.mobile.core.transformxmltopdf/-/merge_requests/4 [^] |
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(0149460) hgbot (developer) 2023-05-09 08:02 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1181 [^] |
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(0149461) hgbot (developer) 2023-05-09 08:15 |
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^] Changeset: 2331b168f85f689b1ce0fd73b739ec670166d61d Author: Ranjith S R <ranjith@qualiantech.com> Date: 09-05-2023 06:15:43 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/2331b168f85f689b1ce0fd73b739ec670166d61d [^] Related to ISSUE-52140: Added ticket length property in print templates * If printer size is more then 44, then ticket template length can be set in length attribute of ticket tag --- M web/org.openbravo.retail.posterminal/res/printinvoice.xml M web/org.openbravo.retail.posterminal/res/printreceipt.xml M web/org.openbravo.retail.posterminal/res/printsimplifiedinvoice.xml --- |
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(0149462) hgbot (developer) 2023-05-09 08:15 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1181 [^] |
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(0149463) marvintm (viewer) 2023-05-09 08:16 |
Please take into account that the changes of MR https://gitlab.com/openbravo/customers/SHARED/org.openbravo.mobile.core.transformxmltopdf/-/merge_requests/4 [^] are also needed |
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(0149753) hgbot (developer) 2023-05-16 09:08 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.mobile.core/-/merge_requests/519 [^] |
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(0149813) hgbot (developer) 2023-05-16 12:04 |
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.mobile.core [^] Changeset: 3e3d3f9c6d6a02c9af829d8ded73283b33e39bef Author: Ranjith S R <ranjith@qualiantech.com> Date: 16-05-2023 12:10:07 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.mobile.core/-/commit/3e3d3f9c6d6a02c9af829d8ded73283b33e39bef [^] Related to ISSUE-52140: Added length property in encodeXMLMultiLineComponent * When multiline is generated in encodeXMLMultiLineComponent, length should be present in text tag --- M web/org.openbravo.mobile.core/source/utils/ob-xml-encoding-utils.js --- |
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(0149814) hgbot (developer) 2023-05-16 12:04 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.mobile.core/-/merge_requests/519 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-04-17 17:02 | axelmercado | New Issue | |
| 2023-04-17 17:02 | axelmercado | Assigned To | => Retail |
| 2023-04-17 17:02 | axelmercado | OBNetwork customer | => OBPS |
| 2023-04-17 17:02 | axelmercado | Support ticket | => 62455 |
| 2023-04-17 17:02 | axelmercado | Triggers an Emergency Pack | => No |
| 2023-04-17 17:03 | axelmercado | File Added: before.pdf | |
| 2023-04-17 17:03 | axelmercado | File Added: after.pdf | |
| 2023-04-17 17:08 | axelmercado | Description Updated | View Revisions |
| 2023-04-17 17:08 | axelmercado | Proposed Solution updated | |
| 2023-04-17 17:08 | axelmercado | File Added: TextParser.diff | |
| 2023-04-17 17:14 | axelmercado | File Added: ticket.png | |
| 2023-04-17 17:14 | axelmercado | File Added: email.png | |
| 2023-04-17 17:28 | Practics | Issue Monitored: Practics | |
| 2023-04-25 09:30 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-04-25 12:50 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-04-25 12:51 | ranjith_qualiantech_com | Note Added: 0148847 | |
| 2023-05-09 08:02 | hgbot | Merge Request Status | => open |
| 2023-05-09 08:02 | hgbot | Note Added: 0149460 | |
| 2023-05-09 08:15 | hgbot | Merge Request Status | open => approved |
| 2023-05-09 08:15 | hgbot | Note Added: 0149461 | |
| 2023-05-09 08:15 | hgbot | Note Added: 0149462 | |
| 2023-05-09 08:16 | marvintm | Note Added: 0149463 | |
| 2023-05-09 08:16 | marvintm | Status | scheduled => resolved |
| 2023-05-09 08:16 | marvintm | Fixed in Version | => RR23Q3 |
| 2023-05-09 08:16 | marvintm | Resolution | open => fixed |
| 2023-05-09 08:16 | marvintm | Review Assigned To | => marvintm |
| 2023-05-09 08:16 | marvintm | Status | resolved => closed |
| 2023-05-16 09:08 | hgbot | Note Added: 0149753 | |
| 2023-05-16 12:04 | hgbot | Note Added: 0149813 | |
| 2023-05-16 12:04 | hgbot | Note Added: 0149814 | |
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Issue History |
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