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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Send By Emailmajorhave not tried2023-03-13 13:232023-03-23 07:56
Reporterwilliam_vermerschView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0051844: Page Break not present when sending by mail


When generating some reports (by sending document by mail) page breaks are not present.

I joined 2 exports, one made by code (automatic send of email/documents) and one send by clicking on print/mail on the Back Office.

You'll see that we have 2 different behaviors from the same .jrxml, which is not normal.

Steps To ReproduceI couldn't reproduce the issue in the livebuilds (could not send mail).

But the issue should be reproducible by doing this :

Create an order on the POS
Add multiple lines (to force normally page break) > 100
Invoice the order on the POS (Or generate the invoice from the back office)
Check your mail to find the generated PDF

The PDF should not contain any page break.


Print or send the invoice from the Back office => Page break are present.
TagsNo tags attached.
Attached Filespdf file icon CEC Sales Invoice-10096412_20230313_122548.pdf [^] (570,872 bytes) 2023-03-13 13:25
pdf file icon CEC_Sales_Invoice_10096412.20230313-122828_download.pdf [^] (574,592 bytes) 2023-03-13 13:25

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0051893 scheduledranjith_qualiantech_com Simplified invoices sent by mail come out in 2 pages when it should be only 1. 

-  Notes
ranjith_qualiantech_com (developer)
2023-03-23 06:06

When generating JasperReport,
if JasperReport designParameter IS_IGNORE_PAGINATION is set as false or true, then jrxml's "isIgnorePagination" will be skipped.
if JasperReport designParameters "IS_IGNORE_PAGINATION" is not set, then jrxml's "isIgnorePagination" will be considered for the report.

Possible Fix
Remove attribute "isIgnorePagination", (or) Update "isIgnorePagination"="false" in jrxml
marvintm (manager)
2023-03-23 07:56

As explained by Ranjith, this must be fixed in the template

- Issue History
Date Modified Username Field Change
2023-03-13 13:23 william_vermersch New Issue
2023-03-13 13:23 william_vermersch Assigned To => Retail
2023-03-13 13:23 william_vermersch File Added: CEC_Sales_Invoice_10096412.20230313-122828.pdf
2023-03-13 13:23 william_vermersch Triggers an Emergency Pack => No
2023-03-13 13:24 william_vermersch File Deleted: CEC_Sales_Invoice_10096412.20230313-122828.pdf
2023-03-13 13:25 william_vermersch File Added: CEC Sales Invoice-10096412_20230313_122548.pdf
2023-03-13 13:25 william_vermersch File Added: CEC_Sales_Invoice_10096412.20230313-122828_download.pdf
2023-03-17 08:53 ranjith_qualiantech_com Relationship added related to 0051893
2023-03-17 09:59 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2023-03-17 10:01 ranjith_qualiantech_com Status new => scheduled
2023-03-20 08:40 william_vermersch File Added: CEC_InvoiceJR_new.jrxml
2023-03-20 08:41 william_vermersch File Added: CEC_InvoiceLinesJR_new.jrxml
2023-03-20 08:41 william_vermersch File Added: CEC_Invoice_TaxLinesJR_new.jrxml
2023-03-23 06:06 ranjith_qualiantech_com Note Added: 0147867
2023-03-23 06:06 ranjith_qualiantech_com Status scheduled => resolved
2023-03-23 06:06 ranjith_qualiantech_com Resolution open => fixed
2023-03-23 07:55 marvintm Status resolved => new
2023-03-23 07:55 marvintm Resolution fixed => open
2023-03-23 07:56 marvintm Note Added: 0147868
2023-03-23 07:56 marvintm Status new => closed
2023-03-23 07:56 marvintm Resolution open => no change required
2023-03-23 10:02 ranjith_qualiantech_com File Deleted: CEC_InvoiceJR_new.jrxml
2023-03-23 10:02 ranjith_qualiantech_com File Deleted: CEC_InvoiceLinesJR_new.jrxml
2023-03-23 10:02 ranjith_qualiantech_com File Deleted: CEC_Invoice_TaxLinesJR_new.jrxml

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