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ID
0050507
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2022-10-12 17:292022-11-21 11:56
Reporterphilippe_muiView Statuspublic 
Assigned Tocberner 
PrioritynormalResolutionfixedFixed in Version23Q1
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0050507: assigning customer to a ticket while having the list of services related to a product

Descriptionwhen you have the list of services to select the one you need, if you assign a customer all the services disappear

and you have to go back and click on service again to show them

I attach a video in attachment
Steps To Reproduce1. Add an item eligible to a service
2. click on the "service" button to show the list
3. Add a customer. Once customer is added, the list of service should remain visible and clickable for the user
Proposed SolutionThe list of service should remain visible after a customer is added
TagsFASH
Attached Files? file icon Untitled 32.mp4 [^] (2,362,631 bytes) 2022-10-12 17:29

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0050953 closedranjith_qualiantech_com [SALES] [ALTERATION] : Assigning customer to a ticket while having the list of services related to a product 

-  Notes
(0142264)
hgbot (developer)
2022-10-19 09:41

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1293 [^]
(0142472)
hgbot (developer)
2022-10-24 16:23

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1293 [^]
(0142473)
hgbot (developer)
2022-10-24 16:23

 Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 1db4d65bb205b771e5f1ae4043cf7d18d4d49bf1
Author: Cristian Berner <cristian.berner@openbravo.com>
Date: 24-10-2022 14:23:13
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/1db4d65bb205b771e5f1ae4043cf7d18d4d49bf1 [^]

Fixes ISSUE-50507: assigning customer while showing services related to a product, closes service configuration

To fix this we only go back to the main product flow if we're not in a
product configuration step.

A new property may be provided to AssignExternalBusinessPartner through
a prehook -> ignoredSwitchToMainWindowFlows, contains the flows that
will be ignored when switching to the main window, if is part of this
list, it will not switch to the main window.

---
M web-jspack/org.openbravo.pos2/src/model/ticket/user-actions/AssignExternalBusinessPartner.js
---

- Issue History
Date Modified Username Field Change
2022-10-12 17:29 philippe_mui New Issue
2022-10-12 17:29 philippe_mui Assigned To => Retail
2022-10-12 17:29 philippe_mui File Added: Untitled 32.mp4
2022-10-12 17:29 philippe_mui OBNetwork customer => Gold
2022-10-12 17:29 philippe_mui Triggers an Emergency Pack => No
2022-10-12 17:29 philippe_mui Tag Attached: FASH
2022-10-12 17:37 rafaroda Severity minor => major
2022-10-19 09:41 hgbot Merge Request Status => open
2022-10-19 09:41 hgbot Note Added: 0142264
2022-10-24 12:18 cberner Assigned To Retail => cberner
2022-10-24 15:50 hgbot Merge Request Status open => approved
2022-10-24 16:23 hgbot Resolution open => fixed
2022-10-24 16:23 hgbot Status new => closed
2022-10-24 16:23 hgbot Note Added: 0142472
2022-10-24 16:23 hgbot Fixed in Version => 23Q1
2022-10-24 16:23 hgbot Note Added: 0142473
2022-11-21 11:56 rafaroda Relationship added related to 0050953

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