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| ID | ||||||||||||
| 0049953 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | always | 2022-08-04 12:39 | 2022-08-05 11:52 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0049953: [Product Search] Product Characteristics that are configured as "folders" are shown as a dropdown even if containing no items | |||||||||||
| Description | Product Characteristics can be configured as "parents" of other more specific characteristics. Even in the case these "parents" have no children, a dropdown is also show. It has no sense if no records can be shown there, which is a UX mistake. | |||||||||||
| Steps To Reproduce | 0-Login POS2 as vallblanca. 1-In the product search input field, write b letter. A filtering will be done after 1 second. 2-In the Available Filters section, click "Color" filter. A popup will be shown. 3-Check Laguna record is shown there and there is an arrow marking that record as parent of some other more specific characteristics. 4-Click that arrow at the left of "Laguna". DEFECT: No records are shown there. In the case that Laguna record has no children, that arrow must not be shown since it is deceiving the POS2 user. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  1.png [^] (30,207 bytes) 2022-08-04 12:39
2.png [^] (31,590 bytes) 2022-08-04 12:39
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(0139917) AugustoMauch (manager) 2022-08-05 10:40 |
Lorenzo, can you check with our UX team what should be the expected behaviour? Right now we use the "folder" look for all values that are configured as summary level |
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(0139919) lorenzofidalgo (developer) 2022-08-05 11:52 |
After talking with UX team, there is still some related doubts and many different opinions inside de industry. BUT must be considered that "the best UI is the one that needs the least amount of explanation and avoid unnecessary clicks." https://ux.stackexchange.com/questions/80006/should-you-allow-users-to-expand-empty-folders-in-a-treeview [^] |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-08-04 12:39 | lorenzofidalgo | New Issue | |
| 2022-08-04 12:39 | lorenzofidalgo | Assigned To | => Retail |
| 2022-08-04 12:39 | lorenzofidalgo | File Added: 1.png | |
| 2022-08-04 12:39 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2022-08-04 12:39 | lorenzofidalgo | File Added: 2.png | |
| 2022-08-05 10:40 | AugustoMauch | Note Added: 0139917 | |
| 2022-08-05 10:40 | AugustoMauch | Status | new => feedback |
| 2022-08-05 11:52 | lorenzofidalgo | Note Added: 0139919 | |
| 2022-08-05 11:52 | lorenzofidalgo | Status | feedback => new |
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Issue History |
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