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ID
0049770
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2022-07-08 14:342022-08-02 10:15
Reporterjose_duqueView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0049770: Cancel and replace ticket not displaying in pay open tickets

DescriptionCurrently when we are in a cancel and replace ticket and we create a new receipt and we pay open tickets both tickets will be displayed.

This happens only if we are in the cancel and replace ticket. If we are in the new ticket, the cancel and replace ticket doesn't display in the pay open tickets dialog.
Steps To Reproduce1. Create a Layaway
2. Add a product
3. Pay the Layaway completely
4. Open the Layaway (that just became a sales order because it was paid)
5. Do a cancel and replace
6. Modify one line (optional)
7. Create a new receipt without finishing the cancel and replace ticket
8. Switch to the new receipt
9. Try to pay open tickets, you will see that the cancel and replace ticket is not displayed.

If we are in the cancel and replace ticket and try to pay open tickets we will have both the cancel and replace ticket as well as the newly created ticket.
TagsNo tags attached.
Attached Filespatch file icon 0001-Fixed-BUG-49770-Fixed-problems-related-with-vars-ref.patch [^] (1,678 bytes) 2022-07-18 22:20 [Show Content]
png file icon till_desynchronised.png [^] (1,000,409 bytes) 2022-07-25 14:41
diff file icon 49770_20Q3_posterminal.diff [^] (955 bytes) 2022-08-02 08:28 [Show Content]

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0040418 closedjorge-garcia Retail Modules [RR19Q1] [OMNI] Incorrect error message is shown when reopening a partially paid ticket with an attempted Cancel and Replace 
related to defect 0050016 closedTriage Omni OMS Modules Error when paying a cancel and replace with another ticket using pay open tickets 

-  Notes
(0139591)
marvintm (manager)
2022-07-25 10:07

This works correctly in master. We have attached a fix for 20Q3 release.
(0139596)
jose_duque (reporter)
2022-07-25 14:40

@marvintm @rqueralta we applied the patch but there is still an issue with the version 20Q3.

The ticket appears as expected with the patch but we can't complete payment of these open tickets.

The till becomes desynchronized and to return to a normal state we have to free the cache.

Steps to reproduce:
1. Create an layaway with 2 products
2. Pay it
3. Open this layaway again
4. Cancel and replace
5. remove one line
6. Open a new receipt and add product
7. click on pay open ticket
8. select the 2 ticket
9. pay both tickets

I added a screenshot of what we have.
(0139803)
marvintm (manager)
2022-08-02 10:15

Attached new patch for 20Q3

- Issue History
Date Modified Username Field Change
2022-07-08 14:34 jose_duque New Issue
2022-07-08 14:34 jose_duque Assigned To => jose_duque
2022-07-08 14:34 jose_duque Triggers an Emergency Pack => No
2022-07-08 14:34 jose_duque Issue generated from 0048104
2022-07-12 15:01 aaroncalero Assigned To jose_duque => rqueralta
2022-07-18 22:13 rqueralta Status new => scheduled
2022-07-18 22:20 rqueralta File Added: 0001-Fixed-BUG-49770-Fixed-problems-related-with-vars-ref.patch
2022-07-25 10:05 marvintm Status scheduled => acknowledged
2022-07-25 10:05 marvintm Status acknowledged => scheduled
2022-07-25 10:07 marvintm Review Assigned To => marvintm
2022-07-25 10:07 marvintm Note Added: 0139591
2022-07-25 10:07 marvintm Status scheduled => closed
2022-07-25 10:07 marvintm Resolution open => no change required
2022-07-25 14:40 jose_duque Note Added: 0139596
2022-07-25 14:40 jose_duque Status closed => new
2022-07-25 14:40 jose_duque Resolution no change required => open
2022-07-25 14:41 jose_duque File Added: till_desynchronised.png
2022-08-01 06:45 marvintm Status new => scheduled
2022-08-01 06:45 marvintm Assigned To rqueralta => ranjith_qualiantech_com
2022-08-02 07:12 ranjith_qualiantech_com Relationship added related to 0040418
2022-08-02 08:28 ranjith_qualiantech_com File Added: 49770_20Q3_posterminal.diff
2022-08-02 10:15 marvintm Note Added: 0139803
2022-08-02 10:15 marvintm Status scheduled => resolved
2022-08-02 10:15 marvintm Resolution open => fixed
2022-08-02 10:15 marvintm Status resolved => closed
2022-08-19 16:02 jose_duque Relationship added related to 0050016


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