Project:
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| ID | ||||||||
| 0049255 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] Restaurants | critical | have not tried | 2022-05-06 17:22 | 2022-12-22 18:36 | |||
| Reporter | timothee_catteeuw | View Status | public | |||||
| Assigned To | Retail | |||||||
| Priority | normal | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0049255: JIRA 2964 - Not possible to have both WebUSB printer and kitchen printer with Hmanager | |||||||
| Description | The target of the pick up point project is to be able to print : - coupons on USB printer you can find at the till - coupons on Network printer you can find in the kitchen or at the ice cream stand But when the terminal is configured as USB printer for printer type, all the coupons are always printed on USB printer. Coupon I configured for Network printer are not printed on Network printer. When switching the USB Printer to Hardware manager mode, it works well, Coupon I configured for Network printer are printed on Network printer. | |||||||
| Steps To Reproduce | 1) Go to BO Configure a pickup point with a delivery mode which print a coupon (Hardware URL = http://127.0.0.1:8100 [^]) and notification point (Hardware URL = http://127.0.0.1:8300 [^]) which also print a coupon Configure your terminal with that value Hardware URL = http://localhost:8100/printer [^] and Printer type = “Hardware manager” 2) Go to the related terminal and refresh master data, this terminal has to have 2 HManager installed and launched : first machine.printer = usb and server.port = 8100 second machine.printer = printer:/TMT88V,receipt and server.port = 8300 → TMT88V is the network printer Select a product in the pickup point and go until payment delivery method coupon is printed on 1st printer, notification coupon on 2nd coupon → OK 3) Go to BO and change the terminal configuration with that value Printer type = “USB Printer” On the terminal change the Hmanager configuration for the first printer machine.printer = null and restart the Hmanager 4) Go to the related terminal and refresh master data Select a product in the pickup point and go until payment all the coupons are printed on 1st printer → KO | |||||||
| Tags | No tags attached. | |||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-05-06 17:22 | timothee_catteeuw | New Issue | |
| 2022-05-06 17:22 | timothee_catteeuw | Assigned To | => Retail |
| 2022-05-06 17:22 | timothee_catteeuw | Triggers an Emergency Pack | => No |
| 2022-12-22 18:36 | guilleaer | Relationship added | duplicate of 0051226 |
| 2022-12-22 18:36 | guilleaer | Status | new => closed |
| 2022-12-22 18:36 | guilleaer | Resolution | open => duplicate |
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Issue History |
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