0049255: JIRA 2964 - Not possible to have both WebUSB printer and kitchen printer with Hmanager

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0049255

POS2

Restaurants

public

2022-05-06 17:22

2022-12-22 18:36

Reporter

timothee_catteeuw

Assigned To

Retail

Priority

normal

Severity

critical

Reproducibility

have not tried

Status

closed

Resolution

duplicate

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0049255: JIRA 2964 - Not possible to have both WebUSB printer and kitchen printer with Hmanager

Description

The target of the pick up point project is to be able to print :
- coupons on USB printer you can find at the till
- coupons on Network printer you can find in the kitchen or at the ice cream stand

But when the terminal is configured as USB printer for printer type, all the coupons are always printed on USB printer.

Coupon I configured for Network printer are not printed on Network printer.

When switching the USB Printer to Hardware manager mode, it works well, Coupon I configured for Network printer are printed on Network printer.

Steps To Reproduce

1) Go to BO

Configure a pickup point with a delivery mode which print a coupon (Hardware URL = http://127.0.0.1:8100 [^]) and notification point (Hardware URL = http://127.0.0.1:8300 [^]) which also print a coupon

Configure your terminal with that value Hardware URL = http://localhost:8100/printer [^] and Printer type = “Hardware manager”

2) Go to the related terminal and refresh master data, this terminal has to have 2 HManager installed and launched :

first machine.printer = usb and server.port = 8100

second machine.printer = printer:/TMT88V,receipt and server.port = 8300 → TMT88V is the network printer

Select a product in the pickup point and go until payment

delivery method coupon is printed on 1st printer, notification coupon on 2nd coupon → OK

3) Go to BO and change the terminal configuration with that value Printer type = “USB Printer”

On the terminal change the Hmanager configuration for the first printer machine.printer = null and restart the Hmanager

4) Go to the related terminal and refresh master data

Select a product in the pickup point and go until payment

all the coupons are printed on 1st printer → KO

Proposed Solution

Additional Information