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ID | ||||||||
0048718 | ||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
defect | [Openbravo ERP] A. Platform | critical | always | 2022-03-04 09:26 | 2022-03-21 10:23 | |||
Reporter | yogaskarnik | View Status | public | |||||
Assigned To | yogaskarnik | |||||||
Priority | high | Resolution | no change required | Fixed in Version | ||||
Status | closed | Fix in branch | Fixed in SCM revision | |||||
Projection | none | ETA | none | Target Version | ||||
OS | Any | Database | Any | Java version | ||||
OS Version | Database version | Ant version | ||||||
Product Version | PR20Q2.2 | SCM revision | ||||||
Review Assigned To | ||||||||
Web browser | ||||||||
Modules | Core | |||||||
Regression level | ||||||||
Regression date | ||||||||
Regression introduced in release | ||||||||
Regression introduced by commit | ||||||||
Triggers an Emergency Pack | No | |||||||
Summary | 0048718: Not able to change password | |||||||
Description | Change password screen non-responsive when logged in to back-office through the Web-POS. We noticed that when the user is not associated with a Business Partner or Business Partner Address then this problem occurs. So a workaround is to associate a user with the business partner. | |||||||
Steps To Reproduce | -Login to Web-POS -Go to Menu and click on Back-office menu entry -In the back-office, click on the user and change password, and click Apply button -Notice that the Apply button is non-responsive | |||||||
Proposed Solution | We have attached the stack trace from the customer's environment for your reference. | |||||||
Tags | No tags attached. | |||||||
Attached Files | change-password-issue.txt [^] (5,299 bytes) 2022-03-04 09:26 [Show Content] | |||||||
Relationships [ Relation Graph ] [ Dependency Graph ] | |
Notes | |
(0135596) AugustoMauch (manager) 2022-03-09 17:10 |
Yogas, I cannot reproduced the issue. In livebuilds I logged in in the POS with the Openbravo user (that is not associated with a business partner). Then I clicked on the Backoffice button and was able to update its password without any trouble, both from the User window and using the Change Password tab in the Profile |
(0135839) yogaskarnik (viewer) 2022-03-18 11:17 |
A custom event handler updating the Business Partner entity when updating the User is causing this exception. So this issue is not relevant anymore. |
(0135876) AugustoMauch (manager) 2022-03-21 10:23 |
No change required in the product, problem was caused by customization module, owner has been notified |
Issue History | |||
Date Modified | Username | Field | Change |
2022-03-04 09:26 | yogaskarnik | New Issue | |
2022-03-04 09:26 | yogaskarnik | Assigned To | => Triage Platform Base |
2022-03-04 09:26 | yogaskarnik | File Added: change-password-issue.txt | |
2022-03-04 09:26 | yogaskarnik | Modules | => Core |
2022-03-04 09:26 | yogaskarnik | Triggers an Emergency Pack | => No |
2022-03-04 09:33 | yogaskarnik | Proposed Solution updated | |
2022-03-04 09:52 | yogaskarnik | Description Updated | View Revisions |
2022-03-04 09:52 | yogaskarnik | Proposed Solution updated | |
2022-03-09 17:10 | AugustoMauch | Note Added: 0135596 | |
2022-03-09 17:10 | AugustoMauch | Status | new => feedback |
2022-03-09 17:10 | AugustoMauch | Assigned To | Triage Platform Base => yogaskarnik |
2022-03-18 11:17 | yogaskarnik | Note Added: 0135839 | |
2022-03-18 11:18 | yogaskarnik | Resolution | open => no change required |
2022-03-21 10:23 | AugustoMauch | Note Added: 0135876 | |
2022-03-21 10:23 | AugustoMauch | Status | feedback => closed |
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